Wonderful hotel! Great staff. Very accommodating. The hotel is situated in a nice spot. Everything’s within walking distance. The room was big and comfortable. I had a great stay. Enjoy!
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
The hotel was amazing and the location is ideal (next to the metro and Erasmus bridge), it is also near big attractions and the staff is lovely ! I would definitely recommend:)
ผผู้เข้าพักEen heel fijne plek, mooie en zeer grote verzorgde kamer (douche en toilet zijn apart; erg praktische badkamer met voldoende plaats om je spullen te zetten en haakjes om dingen op te hangen, leuke grote zithoek in de kamer met 2,5 persoonsbank, tafel met 3 stoelen., veel sfeerverlichting, voldoende stopcontacten, oplaadpunten en kapstokken, grote ramen, goeie verduisteringsgordijnen, strijkijzer en plank, haardroger.... Ik kan echt niets bedenken wat er niet was), weinig lawaai in de gangen.. eigenlijk echt helemaal in orde. Zelf de onze vraag naar een vaas voor op de kamer om ons tulpen uit Keukenhof te kunnen zetten werd onmiddellijk ingewilligd - erg vriendelijke medewerkers, lekker ontbijt (fantastisch dat bananenbrood!) en vlakbij de city (wandelafstand) en veilige buurt. Er is echt betaalbare parking in de buurt op wandelafstand maar je moet een klein beetje moeite doen voorafgaand om het op te zoeken.
Wij hebben echt genoten van de accomodatie in zijn geheel en de ontspannen sfeer die er hing (en nog een kleine aanvulling: de zeep ruikt overheerlijk 🤓). Het is echt een zeer mooie verbouwing geworden van wat vroeger een drukkerij was. Eclectisch en sfeervolle inrichting!. Knap gedaan!
Ik kan het alleen maar aanbevelen want voor die prijs echt helemaal top!!! Wij komen heel graag terug!
ผผู้เข้าพักThe amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood
RRocks tripsWorth the money, was only here overnight so ideal, lack of any storage in room far from ideal, no lockers but you could store behind reception if needed, I didn’t get there till 11 pm so just put my bag beside my head as I was getting up early anyway but not convenient if staying more than that
ผผู้เข้าพักThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
LLouis JoeIt was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.