It was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
헤이그 도심은 아니지만, 17번 전철을 타면 30분 내로 바로 도착할 수 있어요! 객실은 정말 넓고 꽤 깨끗했습니다
가장 감동적이었던 건 유리 칸막이가 있는 독립적인 샤워 부스가 있었다는 거예요!
유럽 여행을 하면서 침대 50cm 옆에, 물을 틀면 침대까지 젖을 것 같이 배수가 잘 안 되는 샤워실을 가진 호텔을 자주 보다 보니 이것만으로도 충분히 좋은 평가를 내릴 수 있을 것 같습니다😁
The hotel was amazing and the location is ideal (next to the metro and Erasmus bridge), it is also near big attractions and the staff is lovely ! I would definitely recommend:)
Nice hotel. Our room was not like many photos on the official page, but still a good room. The location is isolated but near Keukenhof. There is a very nice walk near the hotel to visit flower fields for free.
The restaurant is a little bit expensive compared to quality, but it’s ok.
I had a really great stay at this hotel. The location is perfect — it’s very close to the beach, which made everything so convenient. From my window, I had a beautiful view of the sea, which made the experience even more special.
The staff were incredibly kind and helpful. They went above and beyond to assist me — they even gave me a charger for my phone when I needed one and helped print an important document for me.
Overall, I felt very well taken care of and would definitely recommend this place to others!
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
The hotel rooms are overall clean. The setting of the shower room is unreasonable, with serious overflow and no place to place one's own toiletries, which is not very convenient. It is recommended to install partitions. The lobby is suitable for office use, with free coffee and tea available, and fast internet speed.
ผผู้เข้าพักDie Lage ist gut, nah am Zentrum. Das Personal an der Rezeption war freundlich.
Im Restaurant war die Sauberkeit schlecht. Am Buffet lagen Kabel und andere Dinge durcheinander. Der Blick beim Frühstück war unattraktiv. Die Kellner haben die Tische nur oberflächlich abgewischt. Das Buffet sah lieblos aus.
Insgesamt okay zum Übernachten, aber für ein sauberes und angenehmes Frühstück ungeeignet.
ผผู้เข้าพักThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
LLouis JoeIt was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.