The location is convenient, with a mall diagonally across the hotel. The front desk staff are polite. A common problem in China is that people will still smoke even in non-smoking premises. I couldn't sleep well as I could smell the smoke coming from the ventilation duct. The hotel can also check their sheets and not use sheets that have a hole in them.
On the first day of our stay at the Shangri-La Hotel, when we went to the reception, most of the staff did not speak English. However, a lady named Zoe Zhou helped us wholeheartedly and was extremely kind and professional. Sugar was also very helpful, and we are truly grateful to her.
We had a lot of luggage and it did not fit into our suitcase, so we asked a male staff member to bring us a box. He not only brought the box but also kindly provided tape as well. His thoughtfulness and willingness to help really impressed us.
Overall, the staff’s sincere support and warm attitude made our first day at the hotel very comfortable and memorable. Thank you very much!
Fantastic smart hotel - everything is voiced controlled -小度 is a wonderful bot - everything is new and spick & span. I love their free ice cream - such a nice touch and very welcomed on a hot summer day. Highly recommended!
โรงแรมใน Drum Tower/Changle Palace/Moore City, ฮูฮอต
ราคาต่อคืนเริ่มต้น:TRY 458
9,3/10
ดีมาก
KKhongoroo@On the first day of our stay at the Shangri-La Hotel, when we went to the reception, most of the staff did not speak English. However, a lady named Zoe Zhou helped us wholeheartedly and was extremely kind and professional. Sugar was also very helpful, and we are truly grateful to her.
We had a lot of luggage and it did not fit into our suitcase, so we asked a male staff member to bring us a box. He not only brought the box but also kindly provided tape as well. His thoughtfulness and willingness to help really impressed us.
Overall, the staff’s sincere support and warm attitude made our first day at the hotel very comfortable and memorable. Thank you very much!
SSofhia A RahimFriendly Staff: The staff were welcoming and made check-in easy.
Smooth Check-In: Checking in was quick and hassle-free.
Easy Commute: Though not downtown, getting to the center was simple with Didi.
Yummy Breakfast: Enjoyed a tasty breakfast with a good variety.
Big Room, Everything I Need: The room was spacious, and it had all the amenities I needed.
Overall, a great stay.
Minor drawback: Despite being a non-smoking room, some guests were still smoking inside, leaving a lingering cigarette smell. It would be beneficial for the hotel to allocate smokers exclusively to designated smoking rooms.
PPaucassoI am a young Englishman on a 20 day solo self-drive road trip across northern Heilongjian and Inner Mongolia. After my stay in Hulun Buir, I decided to drive down to Arxan for 2 nights exploring. I booked this stay based off of the other foreign guests' positive experience.
I arrived in the town late in the evening. The boss was waiting for me and was attentive and welcoming from the start.
The room is very spacious and comfortable, and the temperature was just right. Everything is provided and replaced when needed.
After hiking in the national park, I came back to the boss and his extended family making CNY preparations. Then I was invited to drink Chinese tea (Dian Hong) at their tea table. I was then welcomed to eat with the family, drink beer and eat until I was full. I was welcomed not just as a guest of theirs, but as a family friend.
In mid-winter, Aershan/Arxan is a quiet and cold place. I came as part of a long journey taking my rented 4x4 Tank 300 through the snow and ice on routes apart of the Hulun Buir Snow and Ice Festival. My journey was peaceful, solemn and isolated. The hospitality and warm welcome was exactly what I needed after my long drive alone and it is a memory I will take home to the UK with me.
I highly recommend this guesthouse, especially if you are travelling solo across this wilderness.
Thank you brother. I look forward to returning in the near future with my partner, and when my mandarin is better.