โรงแรมใกล้조호르바루 시티 센터,โจโฮร์บะฮ์รู78.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2024.04.21
This is my go to hotel whenever Im in JB for the weekend. From the service right down to the quality of the bed, its all tiptop for me. Love the ckeanliness and the size of the rooms. And the price is reasonable. The ssrvice has improved trenendously frm my first stay till now. Keep it up. Will definitely choose Grand Paragon always.
โรงแรมใกล้조호르바루 시티 센터,โจโฮร์บะฮ์รู78.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
IIfah N2023.12.25
Room had a musky smell upon going in. Cleanliness was ok but we have ants on the kitchen cabinet, toilet and on the bed. Swimming pool area is badly lit as the kids swim area is very dark. Only managed to swim at night upon kids request since we were out mostly during the day.
But staffs are friendly and love their service. Location wise is good as it’s nearby all the awesome food eateries and opposite is the Lepak Corner which opens 24/7.
AAdillawatiThis was my first stay at Sheraton Hotel Johor Bahru, and as someone who places a lot of value on customer service, the team genuinely exceeded my expectations. Across multiple departments, the staff consistently showed a positive attitude, thoughtful consideration, and a clear willingness to go the extra mile for guests.
During breakfast, staff regularly greeted us and checked in to see if we needed anything. Even during peak hours, another team member managed the lift flow smoothly so the lifts could be used more efficiently. I also appreciated how staff didn’t just point us in a direction—they guided and accompanied us to available tables, which made the whole experience feel warm and well-organised.
My family was especially tired after arriving late at night, and we were momentarily lost while trying to find the reception lobby on Level 5. The security guard responded to our questions with patience and grace, and that same welcoming energy continued during check-in. The guest relations officer answered my breakfast questions with such kindness and a big smile—even when I was experiencing serious brain fog (lol!).
It’s these small, consistent acts of care—paired with genuine positivity—that set this hotel apart.
I also completely understand how Sheraton Hotel Johor Bahru lives up to its reputation as a family-friendly hotel. We spotted the kiddie pool with water slides, and Mizan had an absolute blast splashing and playing there. The pool area itself felt thoughtfully planned—well laid out, with facilities that made it easy to enjoy the space while still feeling calm and relaxing.
The room delivered too, especially in comfort and cleanliness. The bed was incredibly inviting (the kind you immediately want to melt into), and the overall bedroom layout felt cozy and well designed—simple, comfortable, and easy to settle into after a long day.
One more thoughtful touch that really stood out: the hotel even had a balloonist on-site creating balloon designs for the children. Honestly—what family-friendly hotel goes the extra mile to do that? It was such a simple but brilliant idea, and you could see how much it delighted the kids. His balloons definitely made the young guests happy, and it added an extra layer of joy to the whole stay.
Unmatched customer service, family-friendly facilities, and cozy hotel rooms all in one place? Sheraton JB tops my list.
OOlive erThe hotel is old but well taken care. The check in and check out process needs to be improved, took too long.
The breakfast charge is over priced. I paid Rm50.88 per meal for my 7 year old kid. And the breakfast varieties are very normal, very limited choices.
The environment to eat is also very messy, people queue up for 10-15mins just to get the omelettes. Probably due to long holidays, it’s hard to find a table to sit down and eat. Shortage of workers to clean the table and to clean the room too. Our room only managed to be clean at 5pm.
The room is clean, the staff are friendly to help. We enjoy the beach and the pool, the pool is very friendly for kids.
The hotel also provides many other activities.
Llilaobuhere over the new year's. anantara was exceptionally quiet and peaceful compared to other resorts in the vicinity. we were disappointed by the food served at at sea,salt.sand... burger was cooked till dead dry, and their ”dark chocolate gelato” turned out to be low quality milk chocolate. our room experienced water supply loss in the evening for about an hour.