I booked a standard king room for a 3 night stay. Upon arrival to the room, I noticed the floor was wet as though it had just been mopped. To my surprise, I was given 2 queen beds instead and used towels found in the cupboard.There was a stain on bedsheet. I had to place another bath mat to avoid the trip and fall due to the first mat suction being not strong enough. During the stay we were provided with a shower gel and no shampoo. The washing machine does not come with a dryer and you need to search for the detergent which was placed under the kitchen sink. A garment steamer and vacuum cleaner were provided in the room, very convenient .The utensils, pots and pans were displayed on the kitchen table top, it looked cluttered. I suggest that it should be placed in the cabinet provided when not in use. Overall the cleanliness is good. There's room for improvement. Thank you.
โรงแรมใกล้City center of Johor Bahru,โจโฮร์บะฮ์รู71.9% ของนักท่องเที่ยวเลือกพื้นที่นี้
Ccloee2025.04.22
The cleanliness could be improved. The room felt a bit dusty and the bathroom wasn't as clean as I’d hoped. It’s not terrible, but don’t expect a spotless environment.
Overall, it’s a decent option if you're just looking for a place to sleep and want to save money. Just be aware that it’s not the cleanest place around. With a little more attention to hygiene, it could be a much better stay.
LLiah ZainWe had a wonderful stay at Sheraton JB. We booked a family room and absolutely loved it — especially the kids. The room was super spacious, very comfortable, and everything felt new and spotlessly clean.
There was more than enough complimentary bottled water provided for our 3 days 2 nights stay, which we really appreciated. The staff were friendly, polite, and helpful, and the check-in process was smooth and hassle-free.
We were also pleasantly surprised by the complimentary birthday cake prepared for my daughter. It was such a thoughtful gesture and made our stay even more special.
The breakfast buffet was excellent, with a wide variety of choices to suit both adults and kids. We really enjoyed it.
The only downside was that our toilet did not have a bidet. Not sure if other room types are equipped with one, but it would definitely be a plus.
Overall, it was a very pleasant and memorable stay. We would love to stay here again and highly recommend this hotel, especially for families.
OOlive erThe hotel is old but well taken care. The check in and check out process needs to be improved, took too long.
The breakfast charge is over priced. I paid Rm50.88 per meal for my 7 year old kid. And the breakfast varieties are very normal, very limited choices.
The environment to eat is also very messy, people queue up for 10-15mins just to get the omelettes. Probably due to long holidays, it’s hard to find a table to sit down and eat. Shortage of workers to clean the table and to clean the room too. Our room only managed to be clean at 5pm.
The room is clean, the staff are friendly to help. We enjoy the beach and the pool, the pool is very friendly for kids.
The hotel also provides many other activities.
Llilaobuhere over the new year's. anantara was exceptionally quiet and peaceful compared to other resorts in the vicinity. we were disappointed by the food served at at sea,salt.sand... burger was cooked till dead dry, and their ”dark chocolate gelato” turned out to be low quality milk chocolate. our room experienced water supply loss in the evening for about an hour.