ผผู้ใช้ไม่ระบุชื่อI was expected to have a nice stay at Marriott, however the reception person made me very disappointed to Marriott during the check in process.
Luckily, when I check out, the lady who was asking me ”if there's anything she can help?” It was just a regular Q&A section to her, but for me, she helped me to book the bus ticket to ICN and saved/helped me to had a nice day -- She was perfect to earn 100% points!
that's why I gave 3 points to Marriott while her colleague was not, this is balanced score...
However, what I felt on the first day arrival was horrible. Marriott, you need to think about your service attitude and the reason why you're Marriott?