The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
It is a good hotel but needs to maintain its facilities. Food was good too. It says new normal but they are stuck at covid still with the barriers at the reception. Posters about covid are everywhere.
Kama Hotel in Medan is a highly recommended 2-star budget hotel, particularly praised for its central location in the historic Kesawan district. It is often described as a high-value choice for travelers who want to be steps away from Medan's iconic landmarks and culinary hotspots.
Key Review Highlights
* Prime Location: Guests consistently rate the location as its best feature. It is directly opposite the legendary Tip Top Restaurant and a 2-minute walk from Tjong A Fie Mansion.
* Praised Breakfast: The buffet breakfast receives high marks for variety and taste, featuring local specialties like fried rice and traditional snacks.
* Service: Staff are frequently described as friendly and accommodating, often going out of their way to help with luggage or early morning packed breakfasts for airport runs.
* Amenities: All rooms include AC, flat-screen TV, electric kettle, and private bathrooms with hot water.
Pros & Cons
💡 Tip: Ask for a room at the back of the hotel if you are a light sleeper, as street-facing rooms can be noisy until late at night.
Pros :
* Walking distance to Medan Train Station (10 mins)
* Close to Merdeka Walk and Pajak Ikan Lama
* Clean, modern bathrooms with strong water pressure
* Free, high-quality WiFi in all rooms
Cons :
* Some rooms are very small with no windows
* Street noise can be loud in front-facing rooms
* 6th floor might require walking up a flight of stairs
* Limited on-site parking; ”preman” may charge extra
Our stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.