1. The hotel location is fine. Near the town and nearby cafe. Nice.
2. The room have USB C charging port. Good for my Apple Iphone 16 power up. The lighting control of the room is simple and easy to manage.
3. Breakfast: Good, Much Choices.
4. Staff service: On June 1, I requested the duty staff at the lobby at 7:30 AM to arrange for my room cleaning, including towel replacement. Unfortunately, upon my return at 10:00 PM, the room had not been cleaned. As it was very late, I chose not to call for staff assistance and cleaned the room myself. This is an area where the hotel can improve its service reliability.
Another great stay here, our room was the exact same as usual however some of the lights were abit naff or didn’t work this time around, no major issues but shame compared to previous stays. Likewise the tv remote was very temperamental this time around. But as it was booked in advance for a cheap night it was great.
Location is great but is expensive. They have tried to automate things but means a hit on service. Did not tell us about registering the car numberplate in a computer as part of check in. We then got stuck at a barrier just popping out to see the area. Then had to pay the barrier as no humans. Then had to make a claim. Then still waiting for the claim. Computers reduce headcount but reduce service. The hotel itself is fine but was not value for money.
ผผู้เข้าพักAnother great stay here, our room was the exact same as usual however some of the lights were abit naff or didn’t work this time around, no major issues but shame compared to previous stays. Likewise the tv remote was very temperamental this time around. But as it was booked in advance for a cheap night it was great.
CCheung1. The hotel location is fine. Near the town and nearby cafe. Nice.
2. The room have USB C charging port. Good for my Apple Iphone 16 power up. The lighting control of the room is simple and easy to manage.
3. Breakfast: Good, Much Choices.
4. Staff service: On June 1, I requested the duty staff at the lobby at 7:30 AM to arrange for my room cleaning, including towel replacement. Unfortunately, upon my return at 10:00 PM, the room had not been cleaned. As it was very late, I chose not to call for staff assistance and cleaned the room myself. This is an area where the hotel can improve its service reliability.
TthreadsxchangeComfortable hotel with parking. Everything was great. Love the self check in system. Only note for location is slightly away from town and it’s more suitable for travellers with a car. Overall it’s a good experience. :)
ผผู้เข้าพักThe location was great - right in the middle of Stratford and ideal for a theatre visit. The room was small and pretty basic, but it was clean with comfy beds so fine for overnight. The communication from staff was great - no onsite parking but a clear explanation of where the nearest car park was (very close) and how to get the best price. Very helpful staff. Didn't use the bar area so can't comment on food or drink, but it was welcoming and there was a pleasant outside area. Tea / coffee and kettle provided. Clean if small shower room. Overall really good value for the price and would definitely stay there again.