Staff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.
I stayed at the mangosuit for 2 nights for a sightseeing trip, and it was a great choice for the price and location.
The room was clean and comfortable, though on the smaller side. The linens were fresh,. The bathroom was spotless, and the water pressure in the shower was excellent. My only minor critique is that the Wi-Fi could be a bit spotty at times, and the street noise was noticeable..
The staff were very friendly and efficient. Check-in was quick, and the front desk agent, was very helpful with directions. We skipped the hotel breakfast but found a great local café nearby.
Overall, the mangosuit hotel offers great value for money in a prime location. I would happily recommend it to budget-conscious travelers who prioritize location over luxury.”
Booked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
The hotel itself is nice, have pool but you have to pay extra 200pesos per person.
Cons: There are some ants inside the room and water heater is not working.
Pros: The toilet is nice, have balcony, wifi is good.
They give wifi voucher per person per device.
I loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around.
I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service
ผผู้เข้าพักThis is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.
ผผู้เข้าพักStaff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.
ผผู้ใช้ไม่ระบุชื่อEverything is so perfect. Simple and people are really nice. Everything is neat, except the comforter is a little dusty. I have hyper sensitive skin and one of my top allergen is dust and so I have been scratching all the time. I guess if you are not as sensitive as I am you will not feel the same. I will still go back here if I have a choice because it is just located at the back of the airport. I love the proximity and accuracy in the description.
MMercia D.me and my friend enjoyed our stay here in Boulder Bay Residences.The staffs are very kind,generous,considerate and attentive.The hotel room is spacious,clean and the amenities are almost complete.The view from our room is very nice.we enjoyed their delicious breakfast.The hotel price is very affordable.we will definitely come back here.Thank you so much Trip.Com for the very good recommendation we were able to experienced an unforgetable stay in Batanes.
ผผู้เข้าพักI loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around.
I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service
ผผู้เข้าพักBooked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
WWanderNezzThe hotel itself is nice, have pool but you have to pay extra 200pesos per person.
Cons: There are some ants inside the room and water heater is not working.
Pros: The toilet is nice, have balcony, wifi is good.
They give wifi voucher per person per device.
ผผู้เข้าพักSome staff are very helpful, we stayed for 3 nights they gave us only 2 water bottled. No glass,no kettle, no coffee phone is not working. Internet was very bad we have to stay near at the door just to get wifi, but once we moved to tv side Internet gone.Hope they will add some staff to make up rooms, seems not enough because we ask to make up our room since morning but they came at 5:30pm Stayed at pool view room, it was beautiful and amazing view anyway 🙂