I found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
Perfect hotel if you’re visiting the area. Lovely location and views of the river and cathedral. Easy walking distance to shops, bars and restaurants.
Rooms are of a high standard.
Excellent drinks variety with the distillery and brewery on site.
Service is impeccable.
Great breakfast.
The hotel is located in a convenient location in the tourist center with restaurants, souvenirs shops and supermarkets nearby. However, the car park on the ground level was insufficient and we needed to park on the slope which were quite difficult. As compared with the hotel charges, the price performance ratio was not that good.
We experienced car breakdown on our way to the hotel and missed the check-in time, but the staff allowed us to amend our check-in date. We appreciated their sympathy and help. The room is spacious and clean. Breakfast is good. The bus stop is just a minute away from the hotel entrance, providing convenient access to Aviemore.
โดยรวมแล้วเป็นประสบการณ์ที่ดี ใน Trip.com ระบุว่ามีที่จอดรถฟรี แต่ไม่เป็นความจริง ทางโรงแรมได้ชี้แจงเรื่องนี้แล้วเมื่อฉันระบุที่จอดรถในคำขอจอง พวกเขาแนะนำให้เราจอดรถที่ Old Town Rose Street (ต้องเสียเงิน) ซึ่งอยู่ห่างออกไปไม่ถึง 5 นาทีหากเดิน
The compact room I stayed in was lovely. Comfortable, clean and warm. The staff is attentive and informative. The location is outstanding as everything is within a walking distance. The hotel is surrounded by coffee shops, bars, restaurants and grocery shops. Next year I would definitely stay here again.
ผผู้เข้าพักThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
ผผู้เข้าพักI found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.