Yes, I was able to check in early, which was really helpful. The room was spotless, and there were tea, coffee, and even a biscuit — very impressed. I went to the gym, which was well equipped, even with dumbbells up to 20kg and a bench. The swimming pool and sauna were perfect after my session, and the showers were great quality and very clean. They even had a spinner to dry swimwear.
I went for a meal in the restaurant — 10 out of 10. Amazing selection and served straight away. I will definitely be back; for the price, it’s hard to beat. Incredible location as well.
Location was perfect, Decor in room requires freshening up, Back of the door and part of facings were fresh painted but not completed. Shower requires cleaning (Black mould just needs Bleaching ) and the plastic seals replaced They were yellowed with age. Staff were Very efficient and Friendly 😀
Our stay was lovely. We liked the novel idea of staying in someplace that is technically a castle. The room was nice and clean and the bathroom was spacious and very clean. They didn't offer the info to us when we arrived, but we ended up walking ourselves around the hotel and found the reception desk person giving another couple a tour of the hotel and telling them the history -- I'd have been disappointed to have missed this, but I'm glad we got the info regardless that it wasn't offered to us. Had dinner and drinks in the Green Lady Lounge which was nice and had good food.
Room was very good and clean but it turned out that you could hear every move of the people in the room above. At 6 am this particular person decided to do his 10000 steps a day in his room and it sounded as if an elephant was marching through. No way to continue your sleep so we ended up having to get up and we left the hotel at 7.15am. I had complained the night before but since the hotel was fully booked there were no other options. I was told it was because of the wooden structure so obviously it was a known issue and they should NOT book both rooms at same time.
They also had 2 dogs behind unmanned reception and one of them yapped continuosly for an hour whilst we had our dinner. As we finished dinner they started bringing out cornflakes etc for breakfast for the following morning and left this uncovered, thought this was very unhygienic.
Alcohol prices way too high too ( bottle of wine £35.50). All in all not a good experience and wouldn't recommend.
The facility is rather dated although they renovated parts of it.
The food at their aspects restaurant was outstanding. The beef tip was so tender n their cod was very fresh. We liked it so much we went back the following night n was pleased with their rump steak also.
Their reception area was tiny n was not very welcoming custodial service was not provided the second day claiming they were out of linens
Overall it was a quiet 3 night stay n we ere surprised they were not busier
We experienced car breakdown on our way to the hotel and missed the check-in time, but the staff allowed us to amend our check-in date. We appreciated their sympathy and help. The room is spacious and clean. Breakfast is good. The bus stop is just a minute away from the hotel entrance, providing convenient access to Aviemore.
ผผู้เข้าพักThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
ผผู้ใช้ไม่ระบุชื่อRoom was very good and clean but it turned out that you could hear every move of the people in the room above. At 6 am this particular person decided to do his 10000 steps a day in his room and it sounded as if an elephant was marching through. No way to continue your sleep so we ended up having to get up and we left the hotel at 7.15am. I had complained the night before but since the hotel was fully booked there were no other options. I was told it was because of the wooden structure so obviously it was a known issue and they should NOT book both rooms at same time.
They also had 2 dogs behind unmanned reception and one of them yapped continuosly for an hour whilst we had our dinner. As we finished dinner they started bringing out cornflakes etc for breakfast for the following morning and left this uncovered, thought this was very unhygienic.
Alcohol prices way too high too ( bottle of wine £35.50). All in all not a good experience and wouldn't recommend.
ผผู้เข้าพักYes, I was able to check in early, which was really helpful. The room was spotless, and there were tea, coffee, and even a biscuit — very impressed. I went to the gym, which was well equipped, even with dumbbells up to 20kg and a bench. The swimming pool and sauna were perfect after my session, and the showers were great quality and very clean. They even had a spinner to dry swimwear.
I went for a meal in the restaurant — 10 out of 10. Amazing selection and served straight away. I will definitely be back; for the price, it’s hard to beat. Incredible location as well.