The hotel is located in a convenient location in the tourist center with restaurants, souvenirs shops and supermarkets nearby. However, the car park on the ground level was insufficient and we needed to park on the slope which were quite difficult. As compared with the hotel charges, the price performance ratio was not that good.
I found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
Our stay was lovely. We liked the novel idea of staying in someplace that is technically a castle. The room was nice and clean and the bathroom was spacious and very clean. They didn't offer the info to us when we arrived, but we ended up walking ourselves around the hotel and found the reception desk person giving another couple a tour of the hotel and telling them the history -- I'd have been disappointed to have missed this, but I'm glad we got the info regardless that it wasn't offered to us. Had dinner and drinks in the Green Lady Lounge which was nice and had good food.
ผผู้เข้าพักThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
ผผู้เข้าพักGood hotel but, for their regular double room, over priced. The Glen Mhor is basically a collection of former B&B establishments which have been taken over and redeveloped. This means that the majority of rooms are in neighbouring buildings so a bit of a walk is involved! I have stayed here before and each time found myself in a small double room. They are clean, well decorated and fine for an overnight stay. On the downside, they tend to be so small that there is no room for a chair or workspace. This time around we opted for the breakfast package. The restaurant was right at the opposite end of the complex but the walk along to it was pleasant. The breakfast itself was excellent. Staff were incredibly attentive and the range of food on offer was very good.
Would I stay again? That would depend on the package on offer. I wouldn't opt for a 'room only' given the small size - there are plenty Premier Inns around which, to be fair, are of an equal, if not higher standard to the standard double rooms at Glen Mhor. Location is excellent for the city centre and depending when you travel, there is plenty parking available.
GGodfrey AntonyVery close to the airport and car rental. Has gym. The food at restaurants was good. nice friendly staff. Rooms were comfortable. Thanks