Everything was fine except for the behavior of one employee at the reception—a lady, though I don’t want to mention her name. Also, in the room, there’s only one bottle of water provided, even if there are two guests. And if we ask for another bottle, they say we have to buy it. We’re paying £87 per night just for an overnight stay, and yet there are no additional services—not even complimentary water.
Everything about the hotel is amazing but the WiFi and network needs working on. Best hotel, Best location, close to the city centres, close to the bus station, close to the train station
A really well situated hotel, near to the brewery Quarter which has lots of food options for dinner or lunch. An excellent breakfast, and great coffee food was fresh and plentiful on the buffet. Staff are friendly and keen to help allowed us to store our bags when we arrived, until our rooms were ready. I was provided with a sewing kit on request request and additional tea and coffee available for our rooms. There was also a self service option at breakfast enabling guests to have breakfast to go transportable cups and bags were provided.
Disappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
The heater was off at night and early morning. It was do cold. When I asked in the reception for double duvet, I have been told that double duvet is for double room only 😭😭😭.
The hotel is too expensive compared to other hotels for service and facilities.
ผผู้เข้าพักGreat location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
ผผู้เข้าพักDisappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
CChristopherI actually live in the neighborhood around this hotel, but I booked it to host a friend for the weekend. It's not the easiest option in the vicinity to walk to from the train station, though the walk which goes along the canal for most of the way is super scenic if you have time to spare on arrival. The cab to the hotel was also fairly quick and cost us about fifteen quid.
Check-in was super convenient and casual, and the girl working walked us up to the room to introduce all the amenities and features of our room. The room was well equipped but it was a little bit of a disappointment that it didn't have a mini fridge - there aren't a lot of food options or supermarkets in easy walking distance from the hotel, so we had brought some items with us that we had to leave on the windowsill to keep chilled.
Overall though the room was great. The lower level living room was a super comfy spot to chill and eat, and then the raised bedroom was incredibly cosy. I'm 5'11” and I will say I almost took myself out on the sloped walls a few times - I imagine anyone taller would have to be very careful. I've noticed that showers in this area generally aren't super hot or pressurised, but the setup here wasn't too bad.
The pub below is of course super charming, a great place to sit with a pint and watch the sunset, though we didn't try the food. I will probably come back to this pub, and would stay in the inn again if I ever have any reason to.
SSophie RaynsfordHere’s a polished, warm, and genuinely glowing review that flows beautifully and captures everything you experienced at The Bear of Rodborough:
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We spent a wonderful weekend at The Bear of Rodborough, staying on Friday and Saturday night, and it was an absolute pleasure from start to finish. The hotel itself is full of charm, with a beautiful setting and a relaxed, welcoming atmosphere.
Breakfast was included both mornings and was a real highlight. It was such a refreshing change to have a cooked‑to‑order breakfast rather than a full buffet, while still being able to help ourselves to fruit, yoghurt, and pastries. Everything was fresh and delicious.
We chose to dine at the hotel restaurant on both evenings, and the food was exceptional. The style is very much modern, refined cuisine, and both the duck and the stone bass were beautifully cooked and full of flavour. It felt special without being pretentious.
The hotel also has a pub, which has a great atmosphere and adds to the overall charm of the place. Whether you want a relaxed drink or a cosy corner to unwind in, it’s a lovely space.
Throughout our stay, the staff were consistently attentive, friendly, and genuinely eager to make sure everything was perfect. Their warmth really added to the experience.
All in all, we had a truly lovely stay and would happily recommend The Bear of Rodborough to anyone visiting the Cotswolds. We’d love to return.
ผผู้เข้าพักThe Mousetrap Inn proved to be an excellent choice for our recent getaway. The location is absolutely perfect – just a pleasant walk to the main town, giving us easy access to local attractions, shops, and restaurants while enjoying peaceful surroundings.
What truly made our stay memorable was the genuinely friendly staff. From check-in to checkout, every team member was welcoming and helpful, going out of their way to ensure we had everything needed. Their local knowledge and recommendations enhanced our entire visit.
The included breakfast was a real highlight and exceptional value. Fresh, well-prepared options with plenty of variety kept us satisfied each morning before exploring. It's rare to find complimentary breakfast that actually exceeds expectations.
The inn maintains a cozy, welcoming atmosphere that perfectly matches its charming name. Clean, comfortable accommodations combined with the convenient location made it easy to enjoy both tranquil relaxation and vibrant town center activities.
Highly recommended for friendly service, great value, and ideal location.
ผผู้เข้าพักI had trouble checking in and had to get help from the bar staff who were very helpful
The bedrooms were a bit on the small side for 2 people, there was no air conditioning in the bedrooms and it was very hot weather.
The breakfast menu was adequate. We did not have dinner at the hotel.
The bottom step on the main stairway had no markings on the edge, and one of my party fell down that step on 2 occasions. Fortunately he was not injured, but the matter needs redressing. We pointed it out to one of the bar staff who said he would pass on the comment.
The staff were very pleasant at all times.
JJWLoved staying at the Bell. Right opposite Tewkesbury Abbey, you couldn’t ask for a better location. Free parking is a real bonus here too and the location is close to the Severn Way walk, for walks down to Deerhurst and beyond.
Friendly , engaging , genuine, and sometimes fun, service and attention from all the staff made us feel very welcome.
The breakfast was so worth the price, and huge portions too! We also stayed for dinner one night ( had a great Indian at the Raj the second night) and were so nicely surprised. Being a ‘pub chain’ hotel you sometimes think the food might be quite bland and corporate but the chefs here know what they are doing. So happy with the food.
One or two minor grumbles might be the traffic noise, as our room was on the road ( so wore earplugs and fine) and the very soft bed, but meh, it was fine really.
We would more than likely stay again if passing through this way in the future.
ผผู้เข้าพักThis hotel is luxurious and on this our second stay was just as gd except for breakfast
The location of the table meant my husband had difficulty getting to his chair each time due to a sideboard close to his chair. The staff were not v attentive and I had to look for a member of staff to clear the table of bowls and glasses folllowing our first course of yoghurt & granola. Our choice of cooked breakfast was served to the table but we had to help ourselves to toast. The cooked breakfast came to the table COLD. The bacon was tough as it must have be sitting either in a warmer or under a heater !!
At no staff during breakfast did waiting staff ask if we needed anything further or if everything was ok !!
On leaving the restaurant there were no staff to make a complaint to. We were in the breakfast room between 9 & 9.30 there were only a few other tables with guests in the breakfast room.