This is very impressive hotel for price and quality. I had very good stay there. As an international traveler, I had limited choice breakfast, but as soon as I asked for scrambled eggs and French toast, it was ready within minutes. Room is big and spacious. Very quiet, you don’t hear any sounds outside. Hot water is good, but managing shower wasn’t the best, so it’s area for improvement. Very nice facilities like swimming pool and gym comparing other hotel in the area.
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
always a good place to stay...
staff are well trained with excellent services
the only thing that might to improve is their morning breakfast might be good to have more intercontinental choices instead of 90% of south kerala food... can always go to YouTube and check it out some of the good Asians and intercontinental food.
From hospitality to warmth to cleanliness to prompt service to quality room interiors. Everywhere this hotel will score 10 out of 10. There is a roof top swimming pool with a stunning view of the ocean. Food was also excellent. This hotel was a memorable mark of our stay at alleppy.
Good stay. Breakfast was good. Rooms were clean. Only problem with our room was it did not have window to outside. So no sunlight in the room. We did not realize when it was morning. Otherwise, very good stay.
Smart modern hotel within sight of the airport terminal. Excellent buffet breakfast with both western and Indian options. Spacious room. Reasonably priced. The only flaw was a lack of hot water when I took a shower at around 10pm but I guess in a hot climate that's not so important.
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
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99 รีวิว
9.0/10
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7,5/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
ผผู้เข้าพักThe hotel is located near Kochi Airport, about a 5-10 minute walk from the airport.
The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet.
The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them.
Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!