Maintenance needs to be improved. Basic necessities are not provided in some of the rooms. Bathroom fittings in some of the rooms were faulty. Though the staff were co-operative and helpful, except for the time taken for preparing the final bill during check out. Better maintenance and service can help them to retain their customers. Customers are coming only based on the old goodwill.
Thanks for your great service and hospitality.
I have nothing but praises to sing for this great hotel property.
Location, services, experience all good. A very friendly staff, with great help in organizing superb darshan and puja of Lord Padmanabha Swami Temple.
Special mention of the manager and PR team. Mr Pramod deserves a special mention.
Overall a great experience.
A well kept property with great ambience and the best service. The hotel staffs were so helpful. One of the best options to consider in Cochin. The hotel includes all the needed amenities and services and the location is easily accessible. The rooms were so good and clean. Overall the stay at this hotel was very pleasant and comfortable.
I had a wonderful stay at Holiday Inn yesterday. The hotel was very clean, well-maintained, and created a really comfortable atmosphere. A special mention to Sanika, who was extremely customer-friendly and attentive throughout my stay. Her professionalism and warm approach made the experience even better. I also appreciated the hotel’s excellent follow-up, ensuring that everything was going smoothly. Overall, a truly pleasant and satisfying stay – highly recommended!
The room we got the other day was not a value for money. When we see the photo of the room, we think that it is such a nice room, but the room we see in the photo is different. Room can be rated 5 in terms of cleanliness. Often we check rooms it is very safe and there is a loyalty We got two small bottles of water to our room where four of us stayed. When i asked again, i got two small bottles of water. This is a very negative approach. Hotel after hotel has become very stingy even with drinking water. Complimentary break fast is a very sad condition even if it is break fast.
A Wonderful Stay at Gateway Hotel Calicut. Comfortable, Scenic, and Family-Friendly We stayed at Gateway Hotel Calicut for two days as a group of 20 family members, including children, during a family get-together and convocation ceremony. We had booked six rooms on the 5th floor, all offering beautiful views of the sea and pool, which made our stay extra special.
The hotel staff were exceptionally friendly, supportive, and attentive, ensuring all our needs were met with warmth and efficiency. The rooms were spacious, clean, and very comfortable, ideal for a large group like ours.
A highlight of our stay was the complimentary breakfast, which was outstanding—a wide and delicious spread of local and continental dishes that catered to both adults and kids alike.
Overall, we had a memorable and thoroughly enjoyable experience. Gateway Hotel Calicut provided the perfect blend of comfort, hospitality, and scenic beauty. We highly recommend it for families or groups visiting the city.
Really enjoyed my stay here! The room was spotless and cozy, and the service was outstanding. The staff made me feel welcomed throughout my stay. The breakfast was delicious with plenty of options to choose from. A great place to relax — I would happily come back again.
ยอดเยี่ยม
63 รีวิว
9.3/10
ราคาเริ่มต้น
VND 1,291,170
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในเกรละ
รีวิวล่าสุดสำหรับโรงแรมในเกรละ
ดูทั้งหมด
7.5/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
GGovindThanks for your great service and hospitality.
I have nothing but praises to sing for this great hotel property.
Location, services, experience all good. A very friendly staff, with great help in organizing superb darshan and puja of Lord Padmanabha Swami Temple.
Special mention of the manager and PR team. Mr Pramod deserves a special mention.
Overall a great experience.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
ผผู้เข้าพักA Wonderful Stay at Gateway Hotel Calicut. Comfortable, Scenic, and Family-Friendly We stayed at Gateway Hotel Calicut for two days as a group of 20 family members, including children, during a family get-together and convocation ceremony. We had booked six rooms on the 5th floor, all offering beautiful views of the sea and pool, which made our stay extra special.
The hotel staff were exceptionally friendly, supportive, and attentive, ensuring all our needs were met with warmth and efficiency. The rooms were spacious, clean, and very comfortable, ideal for a large group like ours.
A highlight of our stay was the complimentary breakfast, which was outstanding—a wide and delicious spread of local and continental dishes that catered to both adults and kids alike.
Overall, we had a memorable and thoroughly enjoyable experience. Gateway Hotel Calicut provided the perfect blend of comfort, hospitality, and scenic beauty. We highly recommend it for families or groups visiting the city.
ผผู้เข้าพักReally good hotel and centrally located for Elamkulam. Breakfast was good selection but not enough space or servers. It was chaos trying to get a table as people were standing in the way eating. The lifts are also incredibly slow. Stopping on every floor. The rooftop pool is nice but has no view as the walls are too high.
ผผู้เข้าพักThe hotel is located near Kochi Airport, about a 5-10 minute walk from the airport.
The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet.
The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them.
Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!
ผผู้เข้าพักШикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках.
Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.