Although the standard twin bed room we occupied is quite small, it is well decorated, has modern furniture and is spotlessly clean. There is a recent shower unit, a TV, a fan, and tea and coffee making facilities. There are twin electrical sockets and 4 USB outlets adjacent to each bed. While the window looks along the coast rather than directly out to sea, the view is very pleasant. The English breakfast was good, and the manager, Adam, very helpful. There is parking on a hard-standing at the side of the hotel. The sea and pier are close by, and the main shopping area is walkable. Overall we enjoyed our stay a lot. Two constructive suggestions are (1) a shelf in the bathroom for toiletries which won't stand on top of the curved sink, and (2) provision of a toilet brush.
This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
Money we'll spent
Perfect location and on point with cleanliness
Feet away from beach and plenty of activities .
Will be staying at Abbey sands Hotel in the future.
This is very good for a 3-star hotel at the price charged, and the management has taken steps to rectify some of the problems mentioned in other reviews. My wife and I were in a standard twin room which has been recently refurbished. The room was simple but had new furniture, carpet and bathroom suite and was pleasantly decorated. The mattresses were comfortable. The buffet breakfast offered a good choice, but the sausages could have been of better quality. There was entertainment in the form of different solo vocalists every evening starting at 8.00pm. This was slanted toward an older clientele (centring mainly on coach parties), and many have limited appeal to younger customers. The bar prices were fairly average, with a 2 for 1 offer for the coach parties (not us). The big criticism many reviewers have of hotel internet has been addressed and there was good free internet in our room with a download speed in excess of 20 meg. There is no dedicated car park, but ample unresticted street parking all around the hotel, certainly at this time of the year. There is a rear hotel entrance adjacent to the coach car part that is only about 300 metres from the seas frong. The Babbacombe cliff railway is only a futher 100 metres away. Also close to this rear entrance is a Tesco Express. There are several restaurants and pubs within walking distance, as is Plainmoor, the home of Torquay United.
We felt that the downsides were minor but some customers may miss having a room fridge or in room safe, and as mentioned the breakfast could be improved with quality sausages and grilled rather than tinned tomatoes. One oddity in our room was that a mains power outlet next to the tea/coffee tray had had a blanking plate fitted, when a 13 amp socket would have made it possible to use the kettle in that position (looks like a very easy fix if management read this).
What a find,a jewel in the crown,on a weekend trip to Torquay I found this paradise, Hotel Peppers run by husband and wife team Sanjeev and Sabita,this hotel is amazing,what a location just up from the centre and harbour,it was a delight on entering,the decor is superlative,my room recently refurbished was immaculate,everything you can ask for nothing spared to make your stay enjoyable and my drop down balcony so easy to use giving a beautiful view,I can't fault it,highly recommended don't miss this one,honestly and the breakfast is to die for
We booked a 1 night stay for New Years Eve and were very happy with everything.
The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed.
The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views.
My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .