Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
Staff brilliant. Value brilliant. Absolute bargain.
Hot Breakfast was average which was an extra tenner but it had a good selection of cereal, toast, yoghurt. Rooms were basic but in a good way. Everything you need for a cheap stay. Clean. Only small gripe was pillows weren’t the best so next time I’ll bring my own. Some may like the more flat pillows. Thanks IBIS derby.
I had a good stay but was slightly put off by the cleanliness standard. Didn’t look like the carpet had been hoovered properly and toilet seat hadn’t been wiped and this was after I had to request a room change because I found an opened drink bottle in the first room.
Best Western Plus Buxton Hotel
Stayed here for one night during my Peak District trip. The hotel is very well located, right in the centre of Buxton and close to the Pavilion Gardens, bus stops, and walking routes. The room was clean, comfortable, and warm — perfect after a long day of hiking. Staff were polite and helpful, and the overall experience was smooth and hassle-free. A solid choice if you’re exploring Buxton and the Peak District using public transport.
The Hotel is set in a very picturesque location in the Derbyshire Peak District. The room was very clean and comfortable, but basic. The only negative point I would like to mention was that there was no hot water for the duration of my stay, but I would not hold this against the hotel, as it was an unforeseen issue. I would recommend this place for a short stay relaxing break. The local area has some extremely friendly pubs and restaurants, along with some beautiful walks.
Overall, a very pleasant experience and the hotel is very well located for the railway station and amenities. The town centre is approximately a 15 minute walk away.
Couple of downsides to my stay though, bed was very hard and lumpy, broken tiles in the bathroom, ***** hairs on the toilet base and worst of all, semen stains on the wall. Doesn't say much for the hygiene standards at all.
It's a shame that these let our stay down for us really. Otherwise the hotel would've been great.
Allowed us to check in early, which was a bonus. Breakfast was good but not worth £15, so glad we paid a discount price booking through Trip.com. We chose Holiday Inn over Premier Inn, which are opposite each other, because of the provision of twin beds.
We would definitely stay here again.
ผผู้เข้าพักMyself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
ผผู้เข้าพักWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ผผู้เข้าพักAwesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
ผผู้เข้าพักFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
ผผู้เข้าพักThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
ผผู้เข้าพักBreakfast is not really included as such. Only the continental buffet. This is cereal, fruits, cereal bars, baked items and a large selection of cakes, including mince pies, which was odd for breakfast. The hot breakfast requires a surcharge to be paid, something I’ve never experienced before. The full English would be best described as part English breakfast, with no sausages, tomatoes, or mushrooms included which is a bit of an insult when you’re paying a surcharge. I can’t fault the service, or anything else, but this felt a bit naughty to be doing.
ผผู้เข้าพักI had a good stay but was slightly put off by the cleanliness standard. Didn’t look like the carpet had been hoovered properly and toilet seat hadn’t been wiped and this was after I had to request a room change because I found an opened drink bottle in the first room.