Very nice hotel staff was very professional and very friendly and thanks for the cookies each day and the cookie jar very convenient to restaurants and our fishing boat
We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full ******, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.
Nice boutique hotel. Friendly and helpful staff. The rooms were big and comfortable. Slept well so very quiet. Plenty of amenities. Definitely a good choice.
Friendly staff, clean and modern. Used the jacuzzi and it was great. Just too bad a larger towel or bathrobe isn’t provided to go to/from the pool area. Otherwise had a great stay.
Great location for JFK airport. Room was small but good for 1 night. Disappointed with breakfast option, very limited and no waffle option available when we stayed.
Free shuttle served and staff was helpful
ผผู้เข้าพักThe room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
ผผู้เข้าพักStaff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
ผผู้เข้าพักพอใจมาก ไม่มีสิ่งอำนวยความสะดวกหรูหรา อยู่ใน Port Authority แทบจะข้ามถนนได้เลย เมื่อมาถึงสนามบิน JFK คุณจะถึงโรงแรมแล้วโดยไม่ต้องเปลี่ยนรถไฟ เรียบง่าย มีอาหารเช้าและพื้นฐาน มีร้านอาหารหลายร้านอยู่ใกล้ๆ เราเดินไปไทม์สแควร์และ High line / The Vessel คุ้มค่าเงินมากสำหรับนิวยอร์ก และฉันเคยพักในโรงแรมหลายแห่งที่นั่น จากหน้าต่างของฉัน ฉันเห็นสถานี Port Authority
ผผู้เข้าพักNot the WSH that I have stayed in so many times before. The doorman stood and watched me struggle with the doors when I arrived; and never offered to help me up the stairs with my luggage. Upon checking in I inquired about the restaurant and lounge hours. There was nothing in the WSH web page to indicate they were closed for remodeling. When I made that comment one of the desk clerks said, “If you knew you might not have come”. Correct; but I would have come back in the future. Now I will never return, especially since the room I was given had a window with a view of a fallen steel I-beam and a brick wall. Not to mention it was at the end of a hallway where the door to the stairwell slammed loudly enough to shake the room all day long while staff were constantly using it. A very ugly way to treat a loyal customer. When I was informed that the hotel is under new management my only thought was “obviously”. The transition has not been for the better. At almost $450.00 per night you could do much, much better.
ผผู้เข้าพักA lovely hotel and nice to rooms, I did feel a bit let down though with some of their functions on at the time.
A very noisy pool party and cocktail function which clearly was to accommodate a certain age range.
It would of been nice to be aware of such functions before we actually turned up. I could see that most of the people staying at the hotel were of my similar age and weren't overly comfortable either with noisy, loud individuals dotted all over.
This was especially concerning since guests have to sign a waiver to abide by noise rules etc....but it appeared none of these were followed for people associated with the event.
Shame really as the hotel itself and location was great.
Appreciation for all guests seemed a bit lacking.