We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full ******, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.
Hot breakfast was decent. Staff were all great and friendly. I kept the circulation fan on continuously and amazingly I only heard 2 planes while I was there even though the hotel is literally across the street from the airport.
ผผู้เข้าพักThe room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
ผผู้เข้าพักStaff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
HHoangTonyExcellent location near NYU where my daughter was graduating. The front desk staff was very courteous, professional and accomodating of special requests.
The room was typical New York size for the price point but comfortable and clean. The amenities look good but we didn't utilize any of them so I can't comment.
The room had bathrobes and slippers which were nice but more importantly, an umbrella which was very useful as it was raining and I neglected to pack one.
Check out was a breeze so what more can anyone ask? Highly recommend.
ผผู้เข้าพักA lovely hotel and nice to rooms, I did feel a bit let down though with some of their functions on at the time.
A very noisy pool party and cocktail function which clearly was to accommodate a certain age range.
It would of been nice to be aware of such functions before we actually turned up. I could see that most of the people staying at the hotel were of my similar age and weren't overly comfortable either with noisy, loud individuals dotted all over.
This was especially concerning since guests have to sign a waiver to abide by noise rules etc....but it appeared none of these were followed for people associated with the event.
Shame really as the hotel itself and location was great.
Appreciation for all guests seemed a bit lacking.