Mirroir dans le salle de bain pas pratique et manque de lumière pour ses toilettes.
Idem dans la chambre.
Télé se éteint tout les 10 minutes, c’est très énervant.
The hotel is well-located, just a 7-minute walk from the Sanctuary of Our Lady of Lourdes, offering stunning views if you choose a room with a river view. The breakfast is delicious and really nice. However, it's important to note that the hotel has an old decoration, reminiscent of 40 years ago, and is not well-maintained; it lacks soundproofing. If we didn't get a room with a view to the river, my experience could be worse. Considering these factors, I'm not planning to stay in this hotel again.
โรงแรมอยู่ใกล้กับสถานีมากดังนั้นจึงเหมาะสําหรับผู้ที่ไปลูดร์เป็นครั้งแรก คุณต้องข้ามถนน การตกแต่งภายในดูดีและพนักงานเป็นมิตรมาก ห้องพักยังดีและใหญ่พอ นอกจากนี้ยังอยู่ใกล้กับเขตรักษาพันธุ์คุณต้องเดินเพียงไม่กี่นาที ประสบการณ์ของเรายอดเยี่ยมขอบคุณ Best Western มาก
Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request.
We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.
ผผู้เข้าพักWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
LLucia IreneExcelente ubicación y el personal es super amable. Las habitaciones son muy cómodas la cama genial y eso se aprecia mucho!!
El desayuno está muy bien es completo!!
UUtopus_HythAmple, free parking spaces, good spoken English at the front desk. Located next to a large supermarket. Rooms are clean and comfortably designed. We booked one night but ended up staying two. Cleaning service was very observant, noticing that we'd only been drinking the decaf coffee sachets provided and topping up extra of those. Nice, small details that help make the trip more comfortable. The hotel is around 30 minutes walk to Carcassonne castle. You can drive there in the evening and park outside the castle for free after dark - a highly recommended experience. Overall, this hotel is the perfect choice if you're like us: foreign visitors, travelling in France by car.
IIsamThe lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.
PPh.D MHidalgoOur room was normal. The window looks like never clean outside so if you open it to breathe the pure air you can see it. I suggest, Manager hotel 's would must pay attention to it. The bathroom was poor in services to be a three star hotel. A tower per client, a small savon for hand and dispenser savon inside the shower. Most unconventional was doesn't find a telephone to contact with reception if you need it.
Bed was so soft and comfortable to sleep and breakfast was completed and varied with good products.
Really, I felt a beat deception with room cause in my selection before booking it I took care of the details I like it