Great location: 10-15 min walk to the old city
Spectacular view: My husbnd and I stayed at a old city / river view room
Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out.
Other things: Nice to have Nespresso machine and Crabtree amenities
Friendly service. Took good care of us. Our room was very clean. Customer service was top notch. Location is convenient as well - next to Place Bell and across from the bus and metro. Would definitely return. Thank you!
The experience was amazing reasonable price and the hotel stuff were great, trip app made everything easy for me, I tried others apps too but couldn’t find any thing reasonable. Keep adding more offers so that more people can book this beautiful hotel
Staff was very nice and efficient. Check in and out went quickly.Rooms are clean bed and pillows were comfortable. Well located right beside highway to go to Québec city. From our room window we could see the highway but didn't hear it inside the room. The complimentary breakfast was delicious alot of variety ( scrambled eggs sausages cereal fruit etc.). They also cater to dietary restrictions. It was alot more than you're typical 1 toaster and dried muffins and bananas you get at other places. Will be going again when back in th area.
In town for a JFL show. Location was very convenient and the rom was immaculate. Resto on ground floor is very nice for a convenient meal of quick snack after travel and check-in. Staff are very pleasant and professional and were quick to accomodate our request for a room with a bathtub. My wife likes to soak after the travel part.. had a pleasant special effects surprise at bedtime when the streetlights below penetrated above the curtain/drape rod and produced a bit of a light show on the ceiling. Not enough to interfere with sleep and just right as a night light for the mid night trips to the washroom. All in all very nice hotel in a very convenient downtown location at a reasonable price
Convenient location in the city center and next to the metro station. The hotel is pretty old but well kept. It is very confusing to get to hotel lobby from the underground parking lot. You need to change 3 elevators and 1 escalator to get there. The car parking for hotel guests is located at the lowest levels ie 9 to 12 below ground. It will take 5 minutes every time to get to the parking lot. The lap pool closed at 7 pm and the sauna was not working. The steam room barely had any steam.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
SShadmanThe experience was amazing reasonable price and the hotel stuff were great, trip app made everything easy for me, I tried others apps too but couldn’t find any thing reasonable. Keep adding more offers so that more people can book this beautiful hotel