Excellente surprise ! Hôtel très sympa et peu cher et idéalement situé car dans une rue en plein Vieux Québec mais tout de même au calme. La chambre est super bien agencée donc elle ne paraît même pas petite. La literie au top et l'espace de toilette parfait. La taille de la douche est idéale et les produits fournis de très bonne qualité... on peut même faire chauffer nos serviettes ! !
Le personnel était très sympathique et très compétent... on est aussi bien reçus que dans un 4 étoiles.
La partie ”repas” est très bien agencée et on s'y sent bien. Le café, thé, chocolat etc... ainsi que l'eau fraîche ou pétillante... tout est a volonté !
2 belles terrasses (une en bas et l'autre sur le toit avec baby-foot, brasero...) où l'on se sent bien...
Système de bagagerie disponible à partir de 12h le jour de l'arrivée et jusqu'à 20h le jour de notre départ.
Bref... Nous y retournerons !!
Encore merci pour votre accueil ! !
The 3 nights stay was pleasant. Location is good. Near to my place of business and shopping area with many food options.
The room is basic and functional, kind of dated. Could do with some carpentry like replacing creaky doors. I wish there are more hooks or rail around the room for hanging wet coats since it is winter now. I suggest change the cloth cupboard to open concept for better ventilation. The toilet could do with a towel rail too.
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
The facility stay was incredible. Improvement points is to prepare water bottle and sanitary items such as brush, toothpaste, and room slippers. The place was clean and comfortable.
Great location, near many restaurants and other places. Also, not too far from Old Quebec. The room was amazing!! I needed two beds and couldn’t believe I actually got privacy between the bed (there’s a wall with tvs on each side of the wall).
Definitely recommend!
Samesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.