ผผู้เข้าพักExcelente atendimento e localização. Piscina mto gostosa mas a banheira de hidromassagem estava em
manutenção e não pode ser usada. Hotel precisa de manutenção em diversos pontos mas de forma geral voltaria a me acomodar no local. Nos deram um ovo de Páscoa pelo feriado o que foi bem atencioso.
ผผู้เข้าพักEl hotel es muy acogedor. El personal es muy amable y está atento en todo momento. Las habitaciones son muy amplias, cómodas y acogedoras, además es todo muy limpio y pulcro.
MMark RodriguesEu e minha esposa adoramos o hotel, fizemos uma viagem para comemorar o aniversário de casamento, ganhamos um upgrade de quarto. Tudo ótimo. Localização excelente. Próximo ao shopping, duty free e Argentina.
ผผู้เข้าพักI am very happy with this hotel. It is within walking distance to the Iguazu Fall park and the bird park. It has a 24 hour Jacuzzi service and the room is cute. The entire hotel has a very nice vacationing vibe. The only complain i have is that the night that Brazil played with Morocco, we went to the bar to watch the game and have dinner. The waiter didn't tell us they have a special for that night that's significantly cheaper than ordering directly from the menu. Although I am ok to pay the price, i do feel cheated. Shouldn't the waiter offer the special first and let us decide whether to choose the special or order from the a la carte menu? This definitely left a bad impression of the hotel.
ผผู้เข้าพักDear Manager/Front Desk
I’m writing to share some feedback from my recent stay. The reception team didn’t mention the Falls Transfer Taxi service (phone: +55 45 99123-2433), which turned out to be a brilliant option — they can pick you up at the airport and take you straight to Iguassu. I only found out about it by chance, and it made things so much easier.
It would be really helpful if reception let future guests know about this service up front — I think lots of travelers would appreciate it.
I do want to say that Luciana was absolutely the most helpful receptionist on the team; her attention made a real difference.
Thanks for considering this,
Christo