Excellent. i was so glad to see the shuttle affer a long trip. Room was excellent and perfectly silent. My only tip would be online service. it was impossible to get past the bot to confirm my reservation and answer questions about shuttle.
when i said, “agent” the bot hung up on me! i was about to take a taxi when the shuttle came by! Half an hour later i was happily relaxing in my room.
ผผู้เข้าพักVery nice generously sized room and bed, great spacious bathroom. Very good selection of options at breakfast, complemented with great service
TTiHad a nice time with the family. The hotel was a nice getaway for a staycation with family. We had someone in a wheelchair and found the room easily accessable for them. It was clean and the check in was easy. The room were big and we had a view of the city I would recommend this hotel.
ผผู้เข้าพักExcellent. i was so glad to see the shuttle affer a long trip. Room was excellent and perfectly silent. My only tip would be online service. it was impossible to get past the bot to confirm my reservation and answer questions about shuttle.
when i said, “agent” the bot hung up on me! i was about to take a taxi when the shuttle came by! Half an hour later i was happily relaxing in my room.
ผผู้เข้าพักThe three things that were a problem: intermittent or non-existent Wi-fi; there was rarely anyone at the front desk when we had a question or issue; the promised breakfast included no fresh fruit or healthy options such as yogurt. Also, to have the promised included wine flight at the winery delivered like a vending machine with no one available to explain or introduce the wine was pretty awful.
ผผู้เข้าพักThe hotel was average and a little disappointed for my anniversary. I paid for breakfast and wasn’t told the Christmas Eve breakfast was reservations only. Needless to say I was extremely disappointed and the breakfast they offered was not up to par from what I was offered the day prior.
The receptionist lady tried to solve the issue and was very nice but the issue wasn’t solved.