Overall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
แม้ว่าจะเป็นรีสอร์ทระดับ BEST Western Plus แต่โรงแรมก็ดูเหมือนเป็นโรงแรมขนาดเล็กซึ่งแตกต่างจากโรงแรมรถยนต์ ไม่มีความรู้สึกของรีสอร์ท ที่ตั้งของโรงแรมค่อนข้างลําเอียงและรกร้าง แต่ด้านหลังโรงแรมเป็นหินทรายสีแดง
ภายในห้องดูหรูหราไปหน่อย แต่ไม่ใช้งานได้จริง ไม่มีที่แขวนผ้าเช็ดตัว (ผ้าเช็ดตัวในห้องน้ํา)
ไม่รวมอาหารเช้า ราคาไม่สูง
I have two hotel confirmation #, but the front desk only let me check in for one room, and said that the other booking has been cancelled over one month ago. But I did not do any cancellation nor received any cancel notice from trip. com.
I had a fantastic stay at this hotel! The room was impeccably clean and well-maintained, which made for a comfortable and relaxing experience. The location is also a big plus, as it’s conveniently close to town, allowing easy access to shops, restaurants, and local attractions. One of the highlights of my stay was the breakfast—excellent selection of fresh, delicious food, perfect to start the day. Highly recommend this place for anyone visiting the area!
Here for SUU graduation. Everything was exceptional. Would have liked a free breakfast in the morning.
ดีมาก
106 รีวิว
8.9/10
ราคาเริ่มต้น
AED 439
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในยูทาห์
รีวิวล่าสุดสำหรับโรงแรมในยูทาห์
ดูทั้งหมด
8.9/10
ดีมาก
ผผู้เข้าพักOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
ผผู้เข้าพักI was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!
ผผู้เข้าพักVery nice hotel, clean and beautifully kept. It has several pools and hot tubs, restaurant on site and spa. Location is perfect, right outside of the national park, next to the visitor center. It’s the closest hotel to the park except Zion lodge which is in the park itself. This Hilton curio hotel is much nicer than Zion lodge of course. Great view of the river and mountains out back, food at restaurant was delicious and portions were huge huge. Highly recommend to order one entree only and share for 2 people, it’s too much for one. I couldn’t finish even half of it and I was really hungry.
DDENNISPerfect spot for exploring Capitol Reef
We loved our stay at Red Sands Hotel! The room was spacious, clean, and very comfortable — great to come back to after a day of hiking in Capitol Reef.
The location is super convenient, just minutes from the park entrance. Staff were welcoming and helpful, and the hotel has a really calm, relaxing vibe.
Bonus points for the rooftop deck and the cozy lobby — perfect for chilling out in the evening. Would absolutely stay here again!
ผผู้เข้าพักI had a fantastic stay at this hotel! The room was impeccably clean and well-maintained, which made for a comfortable and relaxing experience. The location is also a big plus, as it’s conveniently close to town, allowing easy access to shops, restaurants, and local attractions. One of the highlights of my stay was the breakfast—excellent selection of fresh, delicious food, perfect to start the day. Highly recommend this place for anyone visiting the area!