Hotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.
Our second stay in College Park and at The Hotel at UMD - great service and friendly and helpful staff, a great place to stay when exploring DC and within easy reach of the Metro
Well after paying close to $500 for an overnight stay, one would assume that the internet and television would work. No it didn't. A huge disappointment on my 20th wedding anniversary. At the very least a discounted night stay would have been appropriate since all of what I was paying for was not received.
AAustraLeahGreat location, sufficiently amenities, however, for the price we paid, we were expecting a higher standard. Staff were friendly enough, however there was a delay in checking out but it was due more to a computer issue than a staff issue.
ผผู้เข้าพักWe were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese.
ผผู้เข้าพักWell after paying close to $500 for an overnight stay, one would assume that the internet and television would work. No it didn't. A huge disappointment on my 20th wedding anniversary. At the very least a discounted night stay would have been appropriate since all of what I was paying for was not received.
ผผู้เข้าพักHotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.