Staff very friendly. But, the simple amenities were lacking. Coffee pot broke, no coffee in room, no hand soap, toilet paper had 2 1/4 rolls only. 2 towels no floor towel. And the bathtub had peeling paint on the bottom where they tried to patch. The elevator was out of service. I did speak to front desk was told they were out of coffee and hand soap. I was given a bottle body soap and I could get coffee in the lobby. The breakfast attendant did not change her gloves from wiping tables and handling food. Food was not a big choice. I was given points on my membership that I didn’t know I had for my disappointing stay. We have stayed here in the past and it was fine.
Clean, cozy and comfortable! We had a cute suite with an awesome city view and for way less than most of the hotels in the area. It’s in a very convenient spot and was easy to get Ubers to the Paramount and Welton Room. My husband and I had a great time!
This is a beautiful historic property, with a fantastic team providing impeccable service to guests!
The property is located very conveniently, close to the hot springs and walking distance to downtown. The lobby and the Courtyard ares beautiful.
We had a bit of an issue getting the hang of operating the ceiling fan and the room heating system, and the team's response to get us updated was super quick.
Overall, a great experience.
RRamkrishna KaranthThis is a beautiful historic property, with a fantastic team providing impeccable service to guests!
The property is located very conveniently, close to the hot springs and walking distance to downtown. The lobby and the Courtyard ares beautiful.
We had a bit of an issue getting the hang of operating the ceiling fan and the room heating system, and the team's response to get us updated was super quick.
Overall, a great experience.
ผผู้เข้าพักStaff very friendly. But, the simple amenities were lacking. Coffee pot broke, no coffee in room, no hand soap, toilet paper had 2 1/4 rolls only. 2 towels no floor towel. And the bathtub had peeling paint on the bottom where they tried to patch. The elevator was out of service. I did speak to front desk was told they were out of coffee and hand soap. I was given a bottle body soap and I could get coffee in the lobby. The breakfast attendant did not change her gloves from wiping tables and handling food. Food was not a big choice. I was given points on my membership that I didn’t know I had for my disappointing stay. We have stayed here in the past and it was fine.
ผผู้เข้าพักThere’s not a lot (if any) of nice options in Grand Junction, but I stayed at super 8 the night before, and it was a complete mess. I was hoping for a better experience here, which I did get. But I was still unimpressed with the outdated furniture and bathroom, my ice bucket had the old bag of ice from the previous guest with water still in it. The front desk crew was super nice, so I appreciate that. I feel like at the price point, every room should have a refrigerator, luckily they were able to store my cold food downstairs in the community refrigerator. It wasn’t a bad experience, but I feel like Doubletree should do better even in a place like Grand Junction.
ผผู้เข้าพักWe love Brown Palace and have been there before. We had difficulty getting them to return our calls when we were trying to make reservations for dinner there. Our air conditioning would not turn off and we didn’t hear back from them when we alerted them to the problem. For the price we were paying, we expected better service. It is still a wonderful historic place to spend time.
ผผู้เข้าพักLittle bit old facilities and under renovation works. But best location and spacious rooms. Comfortable bed conditions. Recommend to stay for family travel.