"I usually stay at this hotel unless I'm camping when I visit Eureka Springs. It always has great service at the front desk, a really good breakfast, and rooms that are easily accessible from the parking lot. When I packed for my trip, I expected the same rooms and amenities that I usually get. This time was different. It was still a good location and provided a clean room except this is the only time I've been put around the very back on the very top floor and couldn't easily load and unload my suitcases from my car. The elevator was broken and I had a heck of a time finding my way around the winding floors of the building. Not only that, but the main reason for choosing this hotel was the hot tub and indoor pool. Both were closed for maintenance. The door to my room also did not seal well and I had to make sure it was pushed in physically in order to make sure the top lock would lock correctly.
I had a wonderful breakfast and a quiet night. It was still a nice get away."
Hotel is probably the best location in December as parking is not enforced that month. Other times, you’d need to take a shuttle to the hotel from remote parking lots. Location is smack in the middle of town.
Dinner at the hotel restaurant was great. The spa looks nice, but we didn’t partake. The hotel has a great vintage feel, as it’s truly original. We loved the hardwood trim, the caged desk clerk and ease of check-in. Definately a trip into history. The elevator was small and painfully slow, so even after a long wait, there was a good chance you couldn’t board due to other guests (and lots of dogs) filling it. No big deal as there’s no need to rush anywhere.
Ah, the room. Interesting hardwood bed which was fairly comfortable. Huge with incredibly tall ceilings. Unfortunately that’s about it for positives. Wall a/c and heat far away but very noisy. Bathroom was newer but horribly designed—I’m sure from the restraints of the vintage space. The toilet was oddly up on a small platform— too small for any function. Shower was also very small with a very long wait for hot water and no control for velocity—you know, a single lever with cold next to off and rotated to hot. Water pressure was weak and I’m glad I only needed one. I wasn’t a fan of the cheap renovation attempts that completely failed the style of the room— modern chrome hardware next to antique bronze. Too bad whoever allowed this was more concerned with cost more than authenticity.
The sink was in the bedroom without the slightest bit of privacy. The mirror over the sink was so high, my 5’3 wife had to use her phone on the shelf to see herself. Even my 6’4 self only got the top of my head; the middle of the mirror was 6’6” high. Very bad positioning.
All in all, a great hotel with some odd quirks but I’d stay again. It’s a beautiful building.
I usually stay at this hotel unless I'm camping when I visit Eureka Springs. It always has great service at the front desk, a really good breakfast, and rooms that are easily accessible from the parking lot. When I packed for my trip, I expected the same rooms and amenities that I usually get. This time was different. It was still a good location and provided a clean room except this is the only time I've been put around the very back on the very top floor and couldn't easily load and unload my suitcases from my car. The elevator was broken and I had a heck of a time finding my way around the winding floors of the building. Not only that, but the main reason for choosing this hotel was the hot tub and indoor pool. Both were closed for maintenance. The door to my room also did not seal well and I had to make sure it was pushed in physically in order to make sure the top lock would lock correctly.
I had a wonderful breakfast and a quiet night. It was still a nice get away.