Très bel hôtel, il y a rien à dire.
L’emplacement est vraiment le plus gros point fort .
Le restaurant est très bon, le staff est très gentil .
Le seul bémol que j’ai pu rencontrer est que : les rideaux automatiques ne fonctionnaient pas correctement et nos tuez pas donc la lumière pendant la nuit . La porte de la salle de bain n’était pas paramédic et donc l’eau se retrouver parterre assez facilement.
Correu tudo muito bem.
Muito simpáticos, a cama e almofadas super confortáveis, a decoração do quarto era minimalista mas mt bem pensada, a varanda mesmo de frente ao Mar foi realmente o que cativou, adormecer e acordar com o som do Mar.... Otimo...
O spa era muito bom, a piscina exterior tambem recomendo.
O restaurante serviu um PA super completo e nutritivo.
Almoçamos no restaurante, comida em quantidades certas e comida saborosa, tivemos 5% de desconto por sermos hóspedes
Hotel bem mantido e conservado, com necessidade de pequeninos ajustes para não ter nada a apontar (como afinação de fechaduras, melhor limpeza de ralos).
Atenção ao cliente a melhorar, pela equipa de limpeza, que fazem o contrário do pedido do cliente (que mexem nas camas apesar de cliente as deixar fritas e solicitar que não lhes mexam).
Recepção, colaboradores, profissionais e atenciosos.
Algumas 'mordomias' acima do esperado para 3 estrelas, como água diária no quarto, piscina, sauna e banho turco incluídos no valor, cofre no quarto e de acesso directo, pequeno-almoço muitissimo aceitável e com bastante variedade.
Second stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
Everything was above and beyond. Staff were exceptionally friendly and helpful. The room was well appointment, modern and in excellent condition. Comfy bed, with convenient charging stations in the bedside locker. Balcony was lovely and had a pleasing view of the area. Pool area is well maintained with a bar and snacks. We used the gym, indoor sauna and indoor pool, which were also very good. There is even a relaxation room to unwind in. The gym floor was a little slippy, could be the cleaner that was used. Excellent breakfast, the bread and pastry options were fresh and authentic. We also had a few cocktails, which were delicious. Two enthusiastic thumbs up! Thanks for a great stay.
The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
ผผู้เข้าพักVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
LLe Neindre YvanAmazing hotel in the very center of Lisbon. Location is right in the middle of the Bairro Alto. Hotel is walking distance to vista points on the old town, trams and many restaurants nearby. Rooftop restaurant and bar is highly recommended for breakfast or to have a glass at sunset watching colors changing on the roofs of the old town. Unforgettable.
ผผู้เข้าพักSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
Jjoey.kthis hotel was absolutely perfect. everything was 10 out of 10. the hotel was spotlessly clean the staff were friendly and helpful and couldn't do enough for you. swimming pool and the spa were excellent the outdoor swimming pool was open 24 hours a day breakfast again was excellent food quality and service was perfect