The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
Hotel com ótima relação qualidade/preço. Localizado mesmo frente à praia com muito boa visto do nosso quarto !
Concordamos com o facto de precisar de renovação porque a decoração é um pouco antiga.
O pequeno-almoço é normal mas bom e os empregados são simpáticos.
Experimentamos a piscina interior, a água era boa e a piscina ampla.
Gostamos da nossa curta estadia e se um dia voltarmos para essa zona, teremos todo o gosto em ficar novamente neste hotel.
Desk service upfront good and they went out of their way to locate a taxi.
WHILST room service was good soap in toilets needs to be bigger and there is
a door stopper in front of the toilet where i knock my toe many times.
Breakfeast generally ok but some spread choices can be varied a bit.
Generally we enjoyed our stay we will certainly make use of your hotel in the near future
anthony bedford
Gran hotel muy bien situado y con excelente servicio y trato. Desayuno buffet excelente. Habitaciones amplias. Quizás el cuarto de baño me gusta más con plato de ducha que bañera.
The hotel is very well located, right in front of the sea, which is wonderful.
However, the property feels quite old and would really benefit from some renovation.
My room had carpet, and unfortunately it triggered some allergy symptoms, which made the stay less comfortable.
It’s a bit of a disappointment, as the location is truly lovely and the place has great potential.
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
ผผู้เข้าพักVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
LLe Neindre YvanAmazing hotel in the very center of Lisbon. Location is right in the middle of the Bairro Alto. Hotel is walking distance to vista points on the old town, trams and many restaurants nearby. Rooftop restaurant and bar is highly recommended for breakfast or to have a glass at sunset watching colors changing on the roofs of the old town. Unforgettable.
ผผู้เข้าพักHotel was fine. Metro on your doorstep and if you know where you are, you have a few places on your doorstep.
The whole reason we booked this hotel was for the swimming pool/Sauna.
When we got there we were advised they were closed and may open the day after, was told the same the next day and finally they said won't be open while we were there.
This really put a downer on our trip as we only booked this hotel/area for that reason.
ผผู้เข้าพักThe hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive.
The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression.
The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited.
The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times.
Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified.
I would definitely return.
ผผู้เข้าพักHighly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.