The hotel is clean, comfortable, and friendly staff. Its convenient location and easy access to transportation and nearby establishments make it a great choice for all types of travelers. Highly recommended.
We stayed at Henann Alona Resort as a family. The staff were very courteous and helpful. The foods are good lots of selections, and the location is perfect, with the surrounding pools is amazing my kids love it, they have kids and adult pool and what i love in the pool its not crowded worth the money, and our premier room is big and the view is the pool. Good for family and friends outing.
The hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
had a pleasant stay for 3 nights!! the staff are very friendly and accommodating towards our requests & queries. searched reviews about them before booking, it's true that they serve good food with an affordable price. as for the noise, we didn't encounter unbearable ones and still had a good night sleep for 3 nights. i definitely recommend this whether you are a couple, friends, or a family.
Great location just behind the airport. Requested for early check in for my mom since her flight was early and they accommodated my request (there is an ECI fee of P1,000) The room was clean as well and my mom enjoyed the breakfast. Staff were accommodating and guided my mom with a free shuttle to the airport.
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
ผผู้เข้าพักWe had an amazing stay at this hotel! The kids absolutely loved the amenities—especially the pool—and stayed entertained the whole time. The food was also a standout, with delicious options for everyone. Perfect spot for a fun and relaxing family getaway!
JjhoebiOne of the best hotel ive been to. 5/5 to me.. Very good service and good food and breakfast is superb. i love their champorado. definitely one of my best trip in Cebu. Worrh travelling even its quote far from the airport. The room are so clean and spacious. We love their executive lounge. I will surely recommend it to my family and friends.
ผผู้เข้าพักI booked for a room with pool view which is more expensive than the rest of the rooms but i was greatly disappointed. We were placed in a room with a roof view and the view of another building! It was a waste of money! We only get to see the roof of something! Never again would i be paying extra money for a pool view when the hotel will not give us such kind of room as advertised. They said they will transfer us to a room with a pool view but it did not happen. We kept on waiting but it did not happen until we gave up.
The receptionist was a little disrespectful and impatient.
Worse still, they do not allow guests who have checked in the hotel to use the pool with inflatable play set and slides. I was mislead into thinking that guests can use the pool with inflatable play set for free. The hotel guests have to pay P600 per person in order for one to be able to use such pool and slides. I guess families with children have been more disappointed than me knowing that they and their kids could not use such pool for free.
So those who will try to book this hotel hoping their kids can enjoy the pool with inflatable play set and slides for free, think again. You will be greatly disappointed because you will only be able to use the ordinary pools.