This is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
The hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
We stayed at Henann Alona Resort as a family. The staff were very courteous and helpful. The foods are good lots of selections, and the location is perfect, with the surrounding pools is amazing my kids love it, they have kids and adult pool and what i love in the pool its not crowded worth the money, and our premier room is big and the view is the pool. Good for family and friends outing.
The hotel is truly impressive, with breathtaking views that make every moment feel special. The private beach is a standout feature: peaceful, well-maintained, and perfect for snorkelling. Dining at the penthouse was a highlight, especially the pizza, which was exceptional. In fact, every restaurant in the hotel served delicious food, offering a consistently high standard across the board. What made the experience even better was the staff, who were warm, attentive, and genuinely pleasant throughout the stay.
The room we stayed in was a bit old, but overall we still enjoyed our stay—especially the beach. Most of the hotel staff were polite and accommodating.
As for the food, I found the prices to be on the higher side compared to similar hotels nearby. The portions were relatively small for the price, and while the dishes were decent, they didn’t quite match the cost. That said, the dining area had a nice atmosphere and good service.
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
AANGEL BEBSThis is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
DDenden CustodioHad an amazing stay at Nustar Hotel Cebu. The rooms were spacious, clean, and beautifully designed, with stunning views of the sea. The service was exceptional—staff were attentive, warm, and professional. The amenities, especially the pool and dining options, made the experience even more memorable. Definitely one of the best places to stay in Cebu. Highly recommended!
ผผู้เข้าพักThis place was amazing. I don't write reviews but I have too for this place. Staff was very friendly even the gardeners were friendly, and the service was amazing. From all the places I stayed in Cebu this is our favorite.
ผผู้เข้าพักI booked for a room with pool view which is more expensive than the rest of the rooms but i was greatly disappointed. We were placed in a room with a roof view and the view of another building! It was a waste of money! We only get to see the roof of something! Never again would i be paying extra money for a pool view when the hotel will not give us such kind of room as advertised. They said they will transfer us to a room with a pool view but it did not happen. We kept on waiting but it did not happen until we gave up.
The receptionist was a little disrespectful and impatient.
Worse still, they do not allow guests who have checked in the hotel to use the pool with inflatable play set and slides. I was mislead into thinking that guests can use the pool with inflatable play set for free. The hotel guests have to pay P600 per person in order for one to be able to use such pool and slides. I guess families with children have been more disappointed than me knowing that they and their kids could not use such pool for free.
So those who will try to book this hotel hoping their kids can enjoy the pool with inflatable play set and slides for free, think again. You will be greatly disappointed because you will only be able to use the ordinary pools.