ผผู้เข้าพักExcellent Stay and Warm Hospitality at Mercure Kathmandu
This was my first time visiting Kathmandu, and Mercure Kathmandu truly left a wonderful impression. From the moment we arrived, the service and hospitality stood out.
A special mention to Paras, who picked us up from the airport and helped us with check-in. He was exceptionally kind and professional, and even shared some very useful information about getting around Kathmandu — which really helped us make the most of our trip.
We had booked a room with breakfast for only one person, but the hotel kindly extended complimentary breakfast for both of us — a gesture we truly appreciated.
The room itself was awesome — clean, comfortable, and well-equipped. The toiletries were complete, even including a razor and shaving cream, which was a nice touch.
Overall, the staff throughout our stay were consistently helpful and friendly, making us feel very welcome. Highly recommend Mercure Kathmandu to anyone visiting the city — great service, comfort, and warm hospitality all around!
CCostantino85Everything was very good. The rooms were clean, the breakfast was abundant, and the restaurant was very good. The staff were extremely kind, helpful, and always ready to assist with anything.
The only downside — and I’m sorry to say this — is the nightclub next door, which made it difficult for me to sleep. Every night, the music went on from the evening until five in the morning. The hotel management should consider taking action regarding the nightclub, as it significantly affects guests’ ability to rest.
Hharriet chowThis hotel is inside the country park so you have to hire a car to go in and out. So you need to stock up with snacks and sweets before coming in. So, the only option you have is to take their package to the activities. I see tourists inside this hotel but mostly on tour, having their own packages. As travellers not bound by any travel agency, our choice is limited to: Jeep safari + canoeing. you can have the Tuala tribe dance and bbq snacks if you add more. Before signing up, I thought I could have more like jungle walk, ride on the elephant into the jungle, etc… outside the hotel is the country park so you can hear the animals at night which is good. But since there are trees, you quite can’t see the river from the balcony so it is not like you sit in the balcony and you can see the river and animals right outside. This hotel is first class for the cleanliness and the room. But for travellers, probably staying outside the country park has more options. My bf and I did not take their buffet lunch or dinner (which cost 2500rs / person) but insisted on a-la-cart. The food is not bad. And there are many waiters and waitresses to serve you.