La struttura è bella e accogliente, ma da rivedere alcuni punti. Personalmente non apprezzo il letto “alla tedesca”. Inoltre, la colazione non è molto varia. La nota dolente resta che la mia camera era adiacente al vano ascensore e dalle 6.30 in poi il via vai mi ha reso impossibile il sonno perché l’ascensore era veramente molto rumorosa.
A fantastic place to be on the island of Murano. A 5 minute walk from the waterbus station of Murano Navagero and near to all what Murano has to offer. The room was modern and comfortable, the breakfast varied and the hotel a hidden gem. The staff are accommodating and nothing is beyond their reach. Yes, you are not on the main island, but you are only a 20 minute ride away as you experience life on the water. If you have a few days in Venice, I would highly recommend this hotel as you stay in comfort and affordability away from the expensive traps of the main island.
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
SSuzyyyWe love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
DDavid_GreWe spent 2 nights in this hotel. When you arrive you are getting such a warmly welcome. The room was really nice - especially that Venice oriental style. Just the bath, as some already mentioned, does not fit to the room. It is clean and is equipped with everything what you need/expect. Just different from the style. And one more little highlight are the big air con devices in front of the window which a super loud. The rest was really perfect. Breakfast buffet included everything what you need. Just only the powder coffee you can get for the price - rest you need to order separately which is different to other 5 stars Hotel where I have been before. At least one „good“ coffee should be included in the high price.
Overall really a nice stay with a SUPER friendly helpful staff. And the location is really perfect as you are close to the top sightseeing locations.
TTrav3ll3rA fantastic place to be on the island of Murano. A 5 minute walk from the waterbus station of Murano Navagero and near to all what Murano has to offer. The room was modern and comfortable, the breakfast varied and the hotel a hidden gem. The staff are accommodating and nothing is beyond their reach. Yes, you are not on the main island, but you are only a 20 minute ride away as you experience life on the water. If you have a few days in Venice, I would highly recommend this hotel as you stay in comfort and affordability away from the expensive traps of the main island.
AAlexandraSBreakfast was superb! The lobby/reception was refurbished however, the rest of the hotel you could see it is a little bit old. It’s 3/4 buildings, with elevators and exterior doors connecting which is not nice, because if I went to get down to the reception I need to go “outside” and then get into the elevator. In this time of the year is a constant hot/cold going from the bedroom to another facility.
Bed wasn’t that comfortable also and made some noise.
Overall, the cleaning was good and people were very friendly! It was a good stay. If they refurbish the rest of the hotel or making it more cozy would have very potential.