This hotel is packed with old-school charm. Room was comfortable and beautifully decorated and the grounds of the hotel are lovely. The staff were all very hardworking and welcoming, despite us showing up late at night after a delayed flight. Breakfast was good. Restaurant fare is on the pricier side compared to outside food (as to be expected with hotels) but tasty and generous, we also really enjoyed their special Xmas Eve dinner. Location is a bit further out from the taj area but it was very easy to get around using Uber auto (rickshaws) and the hotel’s garden area + pool area made it feel like a nice quiet oasis from busy Agra, so we slept well. They were doing some work on the rooftop during the time we were there so we weren’t able to use the terrace - a shame as the views seemed great.
Good things first
1. spacious rooms
2. Good breakfast buffet
3. swimming pool
Need to improve things
1. the floor mats smells need to be cleaned.
2. the customer checkout services needs to be improved..I requested for a extension but just allow 30 minutes..need to provide better customer service.
3. customer baggage handling issues..too many people so the baggage counter denied to keep the baggage after checkout.
Ik heb twee dagen verbleven in de golden tulp van Agra. Bij binnenkomst zijn we netjes ontvangen, we hebben de wifi code gekregen en informatie over de faciliteiten van het hotel.
Vervolgens zijn we naar onze kamer gebracht. De kamer is schoon, bedden zijn opgemaakt en er staan twee flesjes met water klaar.
Verder is de locatie dichtbij het centrum en toegankelijk met de taxi.
Het ontbijt er erg aan te bevelen. Er is een ruime keuze van westers tot Indiaas eten en de kwaliteit ervan is erg hoog.
Ten slotte heeft het hotel een bar, zwembad en een spa. Deze zijn ook sterk aan te bevelen.
Deze hotel raad ik sterk aan en kom ik zeker terug.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Agra with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker and mini bar. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Hotel Crystal Retreat provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience.
GGoginiHotel is good with all amenities near by
But service very very bad or did not expect this from this hotel
Very very very slow service n does not respond until 2 nd call
Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy.
After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need .
Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food .
Food is good with all sorts of breakfast choices
Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃 
Finally guys ( red)
LLady KwenadiI recently had the pleasure of staying at the Radisson Hotel Agra, and it was an exceptional experience from start to finish. The hotel is beautifully maintained, offering luxurious rooms, world-class amenities, and a serene atmosphere that ensures complete relaxation.
A special shoutout goes to Jannat, who truly made my stay unforgettable. She upgraded me to a complimentary suite with a stunning view of the Taj Mahal, which was absolutely magical. She also arranged a complimentary breakfast that was both delicious and the perfect start to my day. Her attention to detail, professionalism, and warm hospitality made me feel so welcomed and valued.
The hotel itself boasts fantastic features, including a rooftop restaurant and a gym, both offering breathtaking views of the Taj Mahal. Whether you’re enjoying a workout or dining under the stars, the views are simply mesmerizing.
I cannot recommend Radisson Hotel Agra enough for anyone seeking luxury, comfort, and outstanding service. This place has it all, and I will definitely be returning with my friends and family!
Exceptional work Jannat!
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
ผผู้เข้าพักVery friendly staff, all very kind and helpful. The room was clean and comfortable. The restaurant food very delicious and affordable. Very good location to visit many near sites.
ผผู้เข้าพักAmazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.
DDipayanDecent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.