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Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

The hotel is in the mall complex. So you can get your things easier. The traffic near the hotel is okay but when the big rain downpour, you better not go anywhere. Because the road will get flooded. The hotel has a nice swimming pool and a hot tub. Kids will love it. I didn’t get any breakfast, but they’re breakfast was good enough.

excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!

I stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...

Great service from all the staff from front desk to the restaurant and housekeeping. Located just along the main road where there’s a plenty of eateries in the area. There’s even a pool and small gym, and breakfast buffet spread was a good variety. Highly recommended!

Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive. My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

นี่เป็นการเข้าพักครั้งที่ 2 ของฉัน ฉันชอบบรรยากาศของ Batiqa ดังนั้นฉันจึงจองอีกครั้ง ข้อเสนอ: + ตัวเลือกอาหารเช้าที่ดีสุด ๆ อาหารจานหลัก อาหารท้องถิ่น (pempek/โมเดล) โจ๊ก ซุป ซีเรียล บะหมี่บาร์ บาร์ไข่ วาฟเฟิล ขนมปังและเค้ก สลัดบาร์ จามัว & เครื่องดื่มหลากหลาย + มินิยิมพร้อมอุปกรณ์ออกกําลังกายที่ดี +โซฟาบนห้อง + เตียงนอนสบายพร้อมหมอนใบใหญ่ ข้อเสีย : - ห้องไม่เก็บเสียง ได้ยินเสียงข้างนอก - พอเข้าห้องมีกลิ่นบ้างซึ่งไม่รู้ว่ามาจากไหน

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value to stay, room clean, location in city center, beside hotel have good food cafe with reasonable price, very convenient.