Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
Badly maintained hotel with visibly old furnishings and with things falling apart ( see photos). Check in took a long time with only one staff able to perform check in spite of other available staff at the front desks. Phone in room was not functional on the first day so had to go down to front to desk to ask for help who redirected me back to the room again to call another number that also doesn’t work. Super unhelpful. Was expecting more from a Sheraton hotel. Plus points are - good location, indoor heated pool and good sized gym but also poorly maintained and rather dirty.
Sehr saubere Zimmer, gute Betten, gut ausgestattetes Bad. Check in erfolgte schnell, in guter englischer Sprache. Essen im Restaurant, gutes Preis-Leistungsverhältnis. Das einzige was wir bemängeln ist das Frühstück. Die Auswahl ist völlig in Ordnung nur das Personal war an diesem Morgen überfordert. Als wir um 7:30 Uhr zum Frühstück gingen, hatte eine größere Gruppe vor uns gefrühstückt. Es gab keine Kaffeetassen, anstatt Milch kam nur Wasser aus der Kaffeemaschine und das nachlegen dauerte lange. Kein sauberer Tisch im Frühstücksraum obwohl 80% leer. Gut, dass man ins Lokal ausweichen konnte. Da könnte man bessere Lösungen finden. Ansonsten haben wir uns wohl gefühlt.
Ottimo Albergo, a pochi passi dalla linea 2 o 6 che in 10 minuti ti porta in Centro. camere confortevoli, all'ultimo piano piscina con centro benessere. buonissima colazione intercontinentale
ผผู้เข้าพักFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
ผผู้เข้าพักBadly maintained hotel with visibly old furnishings and with things falling apart ( see photos). Check in took a long time with only one staff able to perform check in spite of other available staff at the front desks. Phone in room was not functional on the first day so had to go down to front to desk to ask for help who redirected me back to the room again to call another number that also doesn’t work. Super unhelpful. Was expecting more from a Sheraton hotel. Plus points are - good location, indoor heated pool and good sized gym but also poorly maintained and rather dirty.
ผผู้เข้าพักHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
ผผู้เข้าพักThe hotel itself is nice, but the room was very dirty. And I’m not talking about minor surface dirt - it was clear that proper cleaning had not been done for a long time. There were layers of dust, a dirty carpet, stained doors, etc.
We also booked parking, but no one explained where exactly we should go or how to enter. When we called the hotel from the parking area, no one opened the gate. We had to go to the hotel in person and ask again.
These are things hotel staff should explain proactively and clearly, rather than guests having to chase this information themselves. Overall, the hotel itself is not bad, but the dirt and the passivity of the staff completely spoil the experience.
FFranco AldoOttimo Albergo, a pochi passi dalla linea 2 o 6 che in 10 minuti ti porta in Centro. camere confortevoli, all'ultimo piano piscina con centro benessere. buonissima colazione intercontinentale