A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days
Room old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful
A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.
Attended a birthday celebration. Staff went above and beyond.
In addition, it is a lovely venue in beautiful location and surroundings. 30 minute walk into a lively town or a 5 minute car trip.
Would highly recommend it for a romantic getaway or meet up with family/friends.
Staff were amazing.
Gorgeous hotel in a good location for exploring the surrounding area. Delicious cooked to order breakfast and the restaurant for dinner was superb. Room was comfy and warm would happily stay again