ผผู้เข้าพักGreat stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.
ผผู้เข้าพักThe hotel has a very good location, which is definitely a plus and makes it convenient for exploring the area.
However, we were disappointed by a few additional charges. Bathrobes are provided only for an extra £8, and the hotel parking is also paid, which was not very convenient and added unexpected costs to the stay.
ผผู้เข้าพักA lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days
ผผู้ใช้ไม่ระบุชื่อAttended a birthday celebration. Staff went above and beyond.
In addition, it is a lovely venue in beautiful location and surroundings. 30 minute walk into a lively town or a 5 minute car trip.
Would highly recommend it for a romantic getaway or meet up with family/friends.
Staff were amazing.
ผผู้เข้าพักA great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.