Great to be able to stay in a luxury hotel for a very reasonable amount of time. Excellent swimming pool and gym breakfast first rate . Staff very helpful and friendly . It is next to the railway station which is about 10km from zigong proper . Lovely Chinese style garden very tastefully done
The hotel staff are very friendly and helpful from the front desk, enquiry desk and restaurant staff to the operator.
Special thanks to Ms Jiang Li, she helps us a lot and make our stay enjoyable.
The room is clean and spacious, bed comfortable and variety of fruits over 3 nights. We feel the warmth when we return to our room every night.
Breakfast selection was great. Overall, it was a pleasant experience!
SSchimbaService gave wrong information regarding already booked / included spa services - complimentary fruit basked only arrived after complaints
A singular butler robot is taking care of all the food deliveries for a huge hotel with 6 elevators. After the food arrived in the hotel lobby, it took from 30 minutes up to 3 hours to get delivered to the room.
Why don’t they send a person to deliver food? Or at least call the room to inform that food was brought, so we could have picked it up ourselves?
I am severely disappointed with the level of service for a 5 star hotel.