This was our second stay at this hotel, and everything was still perfect. We want to express our appreciation for one of the staff members at check-in, Yuki. She remembered us—perhaps because of our limited Mandarin skills (haaaa....haaa.....)—and went out of her way to ensure we understood everything we needed to know. Yuki also reminded us to reach out to her or her colleagues if we needed any assistance. Her efforts made our stay even more enjoyable!!
ผผู้เข้าพักThis was our second stay at this hotel, and everything was still perfect. We want to express our appreciation for one of the staff members at check-in, Yuki. She remembered us—perhaps because of our limited Mandarin skills (haaaa....haaa.....)—and went out of her way to ensure we understood everything we needed to know. Yuki also reminded us to reach out to her or her colleagues if we needed any assistance. Her efforts made our stay even more enjoyable!!
SSpeedroseWe stay in the family loft suite that is quite far from the actual hot springs place. The room itself is very nice and clean. but it's old. They have shuttle bus service from the room to the hot springs place.
The hot springs are not only open for hotel guests but also for outside guests who purchase tickets to use the facility. They have so many outside hot springs pools which was nice. It can get very crowded and you don't feel relaxed when there are so many people around you.
For the premium price I paid, I was expecting more than this, so we decided to change the booking to one night instead of two.