Fast and easy check in. Friendly front desk staff with the exception of a few. Hotel is still in its ” covid ” phase where you can't get towels from the housekeepers. You have to ask the front desk for towels. Gym is extremely small. One elevator was broken during the entire stay. Subway restaurant and gas stations within walking distance.
The hotel room itself was lovely – clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival.
However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served.
Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension.
On the positive side, the hotel’s location is excellent for exploring the beautiful small town, which was truly charming.
Stayed on the first night and the last night during Canada trip. There are many other hotels around the airport but this holiday inn is one of the nearest (and maybe the oldest?) hotels around the area.
Shuttle services runs every 30minutes, but a bit tricky to find the right spot. From terminal 1 the bus stops around pillar “S” downstairs, and from terminal 3 you come out from the door stating “hotel shuttle “ .
I really like the location and staff! The rooms are big enough with a very comfortable bed. There is a wings restaurant on site which has nice food. It is near the ******. I enjoyed my stay here
This hotel was perfect for me.
They allowed me to check in late. Kevin who greeted me at reception was a delight and made me feel very welcome.
I only stayed one night (actually less than 12 hours due to my check in time) but the room was brilliant. The bed was so so comfy and the bathroom was huge. I really liked the shower had a sliding door meaning you could get in without getting soaked as the water warmed up.
It was also a great location for onward public transport to Toronto.
ผผู้เข้าพักThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
ผผู้เข้าพักRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.