Good stay. Pool and hot tub were great. A few of the other amenities could use attention, though. One of the washing machines wasn’t working, and breakfast was cold. There is also an omelette station that apparently only operates when it’s not “slow season”
The service is always incredible, and the hotel location and cleanliness was top notch. Maybe just call ahead when you’re booking so you know what to expect for breakfast.
We would stay again
I had an excellent 3-day stay at this hotel in Calgary. The room was clean, comfortable, and well maintained, and the staff were always friendly and welcoming. What really stood out was the shuttle service—punctual, convenient, and such a stress-free way to get around. It made my trip much smoother. I’d definitely stay here again and recommend it to anyone visiting Calgary.
Convenient location, decent room
As mentioned by others, good shower products
Clean bed
Exceeded expectations for a ‘motel’ style accommodation
We only stayed 1 night, it was perfectly adequate
Hotel was pretty good. My only complaint would be the weight room. Everything is quite rusty from humidity and the treadmill didn’t work. (Not a huge problem as I was still able to workout) Room was clean, breakfast was good and other amenities were good. Would stay again!
ผผู้เข้าพักNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the ****** was great - including the restaurant.
ผผู้เข้าพักConvenient location, decent room
As mentioned by others, good shower products
Clean bed
Exceeded expectations for a ‘motel’ style accommodation
We only stayed 1 night, it was perfectly adequate
TTravel KweenWe had a large family room in the basement that was conveniently located next to the spa. Our check in was super friendly and the room was large and very spacious. The kitchen was lovely with lots of special touches.
We had a few issues with the room, we booked a family room bath tub and there was no tub. Unfortunately the drain in the shower was disgusting, and the tiles were broken, we asked for another room but they had none available. We were told we could shower in the spa room. The spa wasn’t working and when we got in the shower they’d run out of shower gel.
The sofa bed isn’t suitable for anyone as it’s very uncomfortable. Our very small teenager tried to sleep on it and she felt every spring.
Despite our issues I would recommend this hotel as the location was good, staff were lovely and the breakfast was decent.
ผผู้เข้าพักI had an excellent 3-day stay at this hotel in Calgary. The room was clean, comfortable, and well maintained, and the staff were always friendly and welcoming. What really stood out was the shuttle service—punctual, convenient, and such a stress-free way to get around. It made my trip much smoother. I’d definitely stay here again and recommend it to anyone visiting Calgary.