Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds
Had a fantastic stay at Four Points by Sheraton Calgary Airport. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were excellent—especially the fitness center and restaurant. Convenient location near the airport made travel easy. Would definitely stay here again. Highly recommended!
Good stay. Pool and hot tub were great. A few of the other amenities could use attention, though. One of the washing machines wasn’t working, and breakfast was cold. There is also an omelette station that apparently only operates when it’s not “slow season”
The service is always incredible, and the hotel location and cleanliness was top notch. Maybe just call ahead when you’re booking so you know what to expect for breakfast.
We would stay again
ผผู้เข้าพักNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the ****** was great - including the restaurant.
SSyed MWe had a great 3 night stay here. We got the room with the balcony where you can see the mountains too. I really appreciate their room service. When we use to return to our rooms after a long day, the room and bathroom would be tidied up and provided fresh towels. The room was a decent size, it had an iron and microwave. The beds were comfy. The breakfast was awesome. It opened at 7am. We would leave the hotel for a long day with our bellies full. The staff was constantly refilling and cleaning the tables. The varieties were great and tasty. I loves their eggs, hash browns and seasoned potato wedges. They also had orange, apple and pomegranate juice. They have a nice conveyor toaster which I thought was convenient for everyone. We never had trouble with parking. The waterslide and pool is great fun. They also have a hot tub and sauna. I really appreciate the shower/restroom they have by the pool so you can shower and change before heading back to your room. There’s plenty of pool towels too. The location is near to several restaurants and gas stations. I would recommend staying here.
TTravel KweenWe had a large family room in the basement that was conveniently located next to the spa. Our check in was super friendly and the room was large and very spacious. The kitchen was lovely with lots of special touches.
We had a few issues with the room, we booked a family room bath tub and there was no tub. Unfortunately the drain in the shower was disgusting, and the tiles were broken, we asked for another room but they had none available. We were told we could shower in the spa room. The spa wasn’t working and when we got in the shower they’d run out of shower gel.
The sofa bed isn’t suitable for anyone as it’s very uncomfortable. Our very small teenager tried to sleep on it and she felt every spring.
Despite our issues I would recommend this hotel as the location was good, staff were lovely and the breakfast was decent.
ผผู้ใช้ไม่ระบุชื่อHad a fantastic stay at Four Points by Sheraton Calgary Airport. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were excellent—especially the fitness center and restaurant. Convenient location near the airport made travel easy. Would definitely stay here again. Highly recommended!