ผผู้เข้าพักAfter a little confusion with the entry system to the room, it was mainly my fault for misunderstanding the message, but this was dealt with swiftly with a call to the 24 support number. Perhaps listing the entry process and room entry system under 2 clear, separate headings in the communications may have made it clearer. It was also implied that the parking bays were in some way numbered or identifiable with the room number, but this wasn't the case. Apart from those small things, both dealt with quickly the room was clean, a good size and offered plenty of refreshments & breakfast options for us. The shared spaces were clean and appeared welcoming. Bed was comfy and shower great, but curtains or a blind would have been appreciated over the thin net panel window covering which was present. Would definitely come back again, good distance from the castle - about 30 mins walk - good value for price paid
DDaniel069As a solo traveler, I felt right at home at The St. James Hotel. The staff was incredibly friendly and helpful, always ready to assist with any request. The rooms were clean and comfortable, and the amenities were top-notch. The hotel's central location made it easy to explore Grimsby's attractions and local cuisine. I would highly recommend this hotel to anyone visiting the area.
JJazchazStaff were good at check in and were polite, however when another guest caused us problems and I could have escalated it a lot further, the staff didn’t really want to know or seem to care, weren’t helpful or very empathetic I had to contact trip to get resolved. It ruined the weekend away and it made me want to also leave early it really wasn’t a great time away.
It was well located and had a fuel station nearby which stocked plenty of food choices and a Greggs even ! Location was good for transport ample parking too.
The cleanliness was overall a 50/50 there was dust where perhaps there shouldn’t be lampshades top headboard, was a tad dated but functional, and the bed was comfy. Bathroom was overall ok, modern in some areas others lacking a bit and looking tired.
Breakfast wasn’t too bad, but some bits I found weren’t to my own taste the bacon was odd to me but being a buffet type Ijust didn’t have it again, they did have pastry’s, cereal toast and condiments with drinks like juice, water tea coffee etc.
AAngiePClean hotel with cheerful staff and a comfortable large bed. Lovely Dove soap, shampoo and shower gel provided. Hairdryer, tea and coffee supplies, decent size TV with good signal and plenty of electrical sockets each with 2 usb ports. Roomy powerful shower and 2 bath and 2 hand towels (some hotels only provide one hand towel for 2 occupants). Aircon which was nice in the warm weather. Lifts to all floors. Bar in reception area.
Lots of choice at breakfast: 4 fruit juices, multiple tea and coffee varieties, croissants, rolls, white and brown breads (toaster too), croissants, pastries, yoghurt, compote, cereals, sausages, bacon, hash browns, tomatoes, beans and scrambled eggs. They are also happy to store luggage before check-in time and after checkout. A couple of minutes walk from the train station. Car park (payable - although you get first 20 mins without charge if for example you're being dropped off). What's not to love!
ผผู้เข้าพักAchterstallig onderhoud en zeer plakkerige lift. We kregen een kamer mat twee ramen waar je niet door naar buiten kon kijken (matglas) Het ontbijt was redelijk ondanks dat veel eten er niet was (niet geleverd) of je kon wel iets extras (worstjes, ei ect) bestellen met bijbetaling.