The hotel was in a decent location, clean and good facilities. I was able to explore Pittsburgh and the university from that area. I would recommend this hotel.
This hotel is near the airport.
We felt safe around the property.
The Room phone didn’t work.
The showers were made for very short people.
Plenty of hot water for showers.
Housekeeping staff needs to clean areas above eye level.
Massive cobwebs around ceiling lights and outlets.
The hotel charges $50 for incidentals on a credit card.
They charge $100 for incidentals if you pay cash.
Morning buffet was a disappointment.
Negatives
-The eggs were undercooked and cold.
-Sausage was a cheap brand and very greasy.
-Only one type of bread available
-Had to ring a sever to get the hot foods. It is held behind a counter that is inaccessible.
Positives
-The coffee was pretty good
-Area was pretty clean
ผผู้เข้าพักHotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
ผผู้เข้าพักI was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.
ผผู้เข้าพักI originally booked for the one bedroom king suite but when i arrived it wasn’t available so i got upgraded to the skyline suite and it was excellent !