Very good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
Boudl Gardenia Resort is an excellent hotel with a perfect blend of comfort and luxury. The staff is exceptionally hospitable, ensuring a warm and welcoming experience for guests. The resort is impeccably clean, with a well-maintained environment that enhances its ambiance. Overall, it provides excellent value for money and is highly recommended for a pleasant stay.
For a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
WWenzelFor a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
BBenny the kidBeautiful, modern hotel in Dammam. Service staff are professional and friendly. Rooms are spacious. Multiple restaurant options. Outdoor pool is relaxing. Fully equipped gym and spa (sauna, steam, ice room…) complex. Highly recommend for travelers.
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
ففايزكانت من أفضل إقامه وأستجمام في فندق هيلتون الخبر / طريق الملك فهد
الإستقبال ممتاز
الخدمه ممتازه
النظافه ممتازه
الهدوء ممتاز جدآ
شكرآ من القلب لجميع الطاقم الموجود من الإداره والإستقبال
تجربتي كانت الأولى ولن تكون الأخيره
شكرآ لكم
ผผู้เข้าพักVery good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
RRabsoWe enjoyed our stayed. The rooms where so clean and well oriented. They have very friendly staff. We oreder lunch from their restaurant and food was so delicious. Will stay again for sure.
SSAUD ObaidanIt's my worst hotel experience ever. They gave me a disability room, so all things were set up to be easy for a wheelchair person to reach, but it was not suitable for a regular person. The sink, the shelves, and the outlets were designed to be lower than standard, and also, the shower has no glass to prevent the water from spilling out of it, so when someone took a shower, that meant the bathroom floor would be full of water, and no one could use it until the water dried.
I requested so many times to change the room, and I've gotten no response.
ผผู้เข้าพักNew aparthotel. Clean, comfortable. Loves the pillow & bed. Staff are friendly and helpful. There are several towers & the reception for check-in is at the 1st tower after the main gate.
They provide iron/ironing board, drinking water, kettle & microwave, toiletries. Need to ask for more towels, though.
Our 3 bedroom suite has a very nice view of the Jubail Bay. There are several cafe/restaurants nearby