Negative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
Great Hotel close to the Central Kigali district with easy commute into the car free zone.
Food & Drink is very reasonable price and of good quality.
Swimming pool unfortunately is in the shade from the afternoon but still a pleasant area to sit around and enjoy a sundowner.
Great Barista Coffee, steak dinner is highly recommended.
Afternoon Buffet is reasonable and has a fantastic choice of good quality foods, deserts & fruits
The facilities were good with a fully functional kitchen.
Staff are wonderful always read to assist. Of particular note is Tina and John.
The location is great , and the golf course is not far off . Spar supermarket is about 10 minutes walk down the road.
The interior design of the apartment hotel is up to date.
Overall good
ผผู้เข้าพักNegative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
TTravelGuy2I had a fantastic stay at this hotel. The service was great and friendly, both at check-in and during my dining experience. I particularly enjoyed the breakfast options, which were diverse and delicious. The gym was well-equipped and offered nice views of the pool. The location is convenient and in a newly developed area. I highly recommend this property!
ผผู้ใช้ไม่ระบุชื่อGreat Hotel close to the Central Kigali district with easy commute into the car free zone.
Food & Drink is very reasonable price and of good quality.
Swimming pool unfortunately is in the shade from the afternoon but still a pleasant area to sit around and enjoy a sundowner.
Great Barista Coffee, steak dinner is highly recommended.
Afternoon Buffet is reasonable and has a fantastic choice of good quality foods, deserts & fruits
SStam1I absolutely loved my stay here! The staff was incredibly welcoming and attentive, making me feel at home instantly, good breakfast thanks to the chef, the location is perfect and i love the view from the hotel looking towards the golf course.
ผผู้เข้าพักThe facilities were good with a fully functional kitchen.
Staff are wonderful always read to assist. Of particular note is Tina and John.
The location is great , and the golf course is not far off . Spar supermarket is about 10 minutes walk down the road.
The interior design of the apartment hotel is up to date.
Overall good