Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”
My stay was nothing short of excellent. From the moment I arrived, I was captivated by the ideal location, which made it easy to access local attractions. The culinary experience was a highlight—every dish was fresh, flavorful, and beautifully prepared. Combined with the beautiful property and attentive staff, it made for a truly memorable and delightful visit. I will definitely be returning.
Review of Goldberry Hotel
What we liked:
🏙️ Great location — close to the plaza, restaurants, and walking distance to many spots.
✨ Lobby and hallways are kept clean and well-maintained.
⏰ Early check-in — we were allowed to check in at 10am for free (usual check-in time is 2pm).
🍴 The Rabbit Hole (hotel’s own restaurant) serves good food at reasonable prices.
🛁 Hotel room is equipped with complete toiletries and has hot & cold shower.
👩💼 Staff are professional and accommodating.
Things to reconsider:
🚪 The room we were given had an old hotel smell upon entering, not the fresh, clean scent usually expected.
🪳 We noticed baby cockroaches — at least four in the crevice during check-in, and later more appeared on the comforter and bathroom sink after our island-hopping trip (proof attached).
🛏️ The bed sheet did not feel very clean — it had a sandy texture with some visible dirt.
Dear Zuri Hotel Team,
I would like to share my wonderful experience during my stay at Zuri Hotel on December 8, 2025.
The location was excellent (5/5), making it very convenient and enjoyable. The cleanliness of the hotel was outstanding (5/5), and the overall service exceeded my expectations (5/5). The amenities were also top-notch (5/5), providing everything needed for a comfortable stay.
Most especially, all the staff were very friendly, accommodating, and professional, which truly made the experience even more memorable. The food was absolutely delicious and added great value to our stay.
Thank you for the excellent service and warm hospitality. I truly enjoyed my stay and would highly recommend Zuri Hotel to others. I look forward to staying with you again in the future.
Best regards,
Mark Alvin Batilaran and Jonson Casipe
I have never doubted the hospitality of Ilonggos, as they have always been the sweetest among the Filipinos, but the hospitality and service of the hotel is not enough to give it a high rating. From the looks of it, the rooms are very clean, but we were disgusted with the sight of cockroaches and the smell of the toilet (which we assume to have come from the exhaust). Also, they don't change the towels every day even when you put the towel on the floor. They only get the garbage, and that's their way of 'cleaning'. Moreover, they did not put in their website that the pool is under renovation (I have booked this hotel specifically for the pool). I hope they will improve their cleanliness and amenities. Nevertheless, thank you for your services.
DDen4iikkkThis review is genuine, without embellishment.
Excellent hotel.
Thank you to the hotel and all the staff for a wonderful stay!
The hotel staff are very friendly and smiling, they will help you with everything and guide you in everything, they are always willing to accommodate you.
Clean and spacious rooms. The grounds are huge. There is a 7-Eleven across the street from the hotel.
The beach is practically private. This information would have been important to me when choosing a hotel in the Philippines. There are almost no waves on this beach, unlike the main white beach. There are almost no people, you swim almost alone, no one will bother you. The entrance to the water is perfect. The sand is gorgeous. There are no sea urchins. It's the perfect place for snorkeling! Say hi to Nemo, the clownfish. It's the perfect place for photos.
The hotel has an excellent breakfast and restaurant, with reasonable prices. We almost always ate there. Everything is very tasty. They also held Chill and Grill events, where they serve excellent burgers!
You can get to the center by free shuttle or order a tuk-tuk for 300 pesos. It's a very long walk, so we always used these transportation services.
Thanks to the hotel, we have the most pleasant and positive impressions. We went there for our wedding anniversary, and they gave us a very pleasant and nice surprise.
If you are choosing a hotel, I guarantee you won't go wrong with this one.
Thank you!
KKate0927The hotel amenities were good and the property itself is nice. However, our experience was seriously affected by a very hassle and poorly handled check-in process.
During check-in, the staff lost my driver’s license and initially did not take accountability. It was only after they investigated and realized it was their fault that the issue was acknowledged. Despite this, no compensation, apology gesture, or service recovery was provided.
What made the situation worse is that we were travelling with a baby. The lobby was not air-conditioned, causing our baby to sweat excessively, and our baby already had allergies. Despite seeing this, the manager did not even offer to check us in first while they were looking for my license, nor did they show any sense of urgency or concern.
The manager’s customer service was poor and the situation was handled unprofessionally.
Overall, while the amenities are good, the lack of accountability, empathy, and proper customer service greatly impacted our stay.