Exceeded expectations. Will book again
Clean new great staff expect to pay no more than 300 pesos to airport using grab. It's advertised they have no hot water. Not true we had very hot hot water.
We stayed for 10 nights in a Standard Double Room located in the West Wing. The room was very clean and well-kept, with daily housekeeping and a very comfortable bed. Air-conditioning and lighting were just right, making the room ideal for rest or work. Wi-Fi was 90% stable, with only occasional drops.
The location is excellent—just a 5-minute walk to Alona Beach and close to shops and dining options. The hotel has a pool and a “Chada” restaurant that serves some of the most delicious food we had in Bohol.
One thing to note is that the building has no elevator, which can be inconvenient if you’re traveling with large suitcases like we were. Fortunately, the staff were incredibly helpful and assisted us with our luggage during check-in and check-out. That level of service really stood out and made our stay even more enjoyable.
Everyone on staff was friendly, approachable, and attentive. Check-in and check-out were smooth, and overall, the property felt well-managed.
For the price we paid, this was excellent value for money. I’d happily recommend it to others—especially if you’re looking for comfort, convenience, and great food without breaking the bank.
Great stay overall! The service was excellent, rooms were clean and comfortable, and the staff were very approachable. The food was good, and the amenities made the experience even better. Highly recommended!
Complete kaayo ang needs sa isa ka room, plus ypu have access sa pool nila there, tho medyo layo lg gyud sya sa centro but we're so satisfied with our stay kahit so short lg. Limpyo ug nndut kaayo ang view.
We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling.
However, there are a few things that could be improved:
1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient.
2. You are not allowed to use the pools after your checkout.
3. You are not allowed to use the sunbeds with umbrellas after your checkout.
4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.
I only stayed overnight only before my flight hoingback to japan .the price of the hotel was reasonable and it was elegant inside the room and very clean ..i dont feel bored they hava billiards and darts in there amenities and we also siting in the pool..the good points staying at the hotel it was near at the Mactan Airport..i recommend this place🥰🥰🥰👍👍👍
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
AANGEL BEBSThis is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
AAnonymous12345I had a very good stay in NuStar Hotel. Being a frequent business traveler, the room is spacious and well designed. The bed is very comfortable. Had a great sleep and fully charged the next morning.
Definitely would recommend!
ผผู้เข้าพักI booked for a room with pool view which is more expensive than the rest of the rooms but i was greatly disappointed. We were placed in a room with a roof view and the view of another building! It was a waste of money! We only get to see the roof of something! Never again would i be paying extra money for a pool view when the hotel will not give us such kind of room as advertised. They said they will transfer us to a room with a pool view but it did not happen. We kept on waiting but it did not happen until we gave up.
The receptionist was a little disrespectful and impatient.
Worse still, they do not allow guests who have checked in the hotel to use the pool with inflatable play set and slides. I was mislead into thinking that guests can use the pool with inflatable play set for free. The hotel guests have to pay P600 per person in order for one to be able to use such pool and slides. I guess families with children have been more disappointed than me knowing that they and their kids could not use such pool for free.
So those who will try to book this hotel hoping their kids can enjoy the pool with inflatable play set and slides for free, think again. You will be greatly disappointed because you will only be able to use the ordinary pools.
ผผู้เข้าพักочень хороший небольшой отель (позиционирует себя как бутик). прекрасное питание. цены несколько выше чем скажем в городке, но не сильно.
уборка, обслуживание и проч. на уровне.
есть свой небольшой но очень красивый риф с кучей живущих там черепах (правда заход в воду не супер, но там везде так)
надо и минусы упомянуть:
1. в душе в номере на 2 этаже ну совсем слабый напор воды, ну просто тонкая струйка (и холодной и горячей)
2. далеко от аэропорта (но хорошие места на Себу всегда так :( )
спасибо хозяину отеля Майку за прекрасно проведенное время и внимание к гостям! :)
KK.G.M.We loved staying in this location. Our room was right on the water, giving some breathtaking views morning and night. Lots of storage space and big bathroom. The hotel has a great diving center that also rents all kinds of snorkeling equipment too until later hours. Pool was clean and there was even a tipsy bar within it.
Our only issue was very low water pressure in the shower which made washing long hair ia bit challenging.
While you are away from the “mail” street in town, walk us about 8 min and there are few other hotels/ restaurants and activity companies located right next to hotel entrance