This is one of my favorite place to stay in Cebu whenever I want to be on staycation. The place is a walking distance to Crossroads, 88th Avenue, Cebu IT Park and even Waterfront Cebu. I spent New Year’s Eve there.
This is a budget friendly hotel. Will definitely be back again soon
Roland of YouTube dot com slash arveesblog
Stayed here for 4 nights. It was lovely except for the aircon which is connected to the sliding door that whenever you open the door, the aircon will automatically turn off haha but the food was great! Location wise, very near to Panglao airport and one tricycle ride from the city centre. Staffs were helpful and accommodating.
FThe room is clean, the beds are comfy, and everything feels fresh. I’m happy with my stay so far. The hotel is a bit old, but the location is perfect just near the airport making it the most convenient option for a tired traveler. I was shocked about the ₱2,000 deposit because it wasn’t stated in their policy, but overall everything is good. The receptionists are kind and friendly, and after a long day, their helpful service really eased my stress. I checked in late, so it was nice that she was very accommodating.”
Service is great, the staff are very helpful. We booked local tour and transportation there for a reasonable price and is very convenient. The hotel private beach can even see sea turtles!
We just checked out, and our stay was truly wonderful! The staff were very friendly and accommodating from the moment we arrived until we left. The room was clean, comfortable, and well-maintained — exactly as shown in the photos. We also loved how peaceful the place was, perfect for relaxing after a long day. The location was convenient and easy to access, and the breakfast was delicious!
Overall, it was a great experience, and we would definitely stay here again. Highly recommended! 💖
✔️Location: good if you are shopping to Ayala or SM, accessible to both
❌Food: not so good choices. Also I booked 1 adult then 2kids. In other hotels, Seda, Parklane, Shangri-La, they don't let me add an additional fee as the breakfast is already good for two adults so the 2 kids are good as 1 adult. But here, I have to add payment. Also, on our 2nd day, a group went down at 7am for breakfast, apparently few food left.
❌Service: I asked for a room service as their vault is not functioning. Called 5x but its been more than 2 hrs and no one came. Handsoap (refilled) is empty. No bathroom tissues either which is essential as I have kids.
❌Security: I think its not 24/7 as no one manned the entrance during day time. High possibility of outsiders to get inside the hotel.
JJulia TkachenkoОчень понравился наш отель. Несмотря на то, что местоположение не рядом с Alona Beach, добираться на байке было очень быстро до любой точки острова. А за 10 минут можно было дойти вниз к морю. Лучший пляж 😂 Там не было людей и чистая вода.
Персонал отличный! Мы прилетели до заселения и с нас потребовали дополнительную плату за раннее заселение. Но это все равно не испортило впечатление от обслуживания. Все были дружелюбные и быстро решали любые наши вопросы.
Завтрак включен, очень вкусный. Рекомендую Tunasilog!
На территории отеля есть бассейн и несколько лежаков, можно искупаться вечером или позагорать днем.
В номере чистое постельное белье и полотенца и есть все принадлежности. Кондиционер и вентилятор работают хорошо.
Видно, что отель новый и за ним хорошо ухаживают. Я бы точно остановилась там ещё раз!
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
PPaul and AmandaWe stayed at the Belmont for three nights on a high floor of the hotel. The Belmont is a nice hotel, but we would not stay here again.
Pros: The bed, comforter, and pillows were very comfortable. The AC in the room worked great. The shower pressure was strong.
This hotel has a small gym with everything you need to continue your workout while on vacation.
The best part of Belmont is the private beach that quests have access to just 5 minutes walk away.
Cons: The TV in the room did not work well. The cable connection kept cutting on and off making watching a show impossible. The shower had inconsistent temperature.
The restaurant food wasn’t great for its high price. The street food was better. The in hotel pool was extremely small for a hotel this size.
Although Belmont has some nice qualities, we have stayed at hotels that were much nicer for less money, so we would not stay here again.
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
BBubbleChimpGood for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value.
For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price.
Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too.
The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away.
The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too.
I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow.
Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously.
Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect.
The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels.
The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a ****** player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
JJan MoreThe staff were so nice and accommodating. They truly cared for us when the earthquake happened on the night we were sleeping in our rooms. We used the stairs from the 5th floor post incident fearing for the aftershocks…we all stayed by the under renovation pool to stay away from the building in case it collapsed. The building swayed so much with the 6.9 magnitude..it was scary. The staff were calm and kept us all comfortable despite being scared themselves too. They helped us all moved to the 2nd floor after midnight post safety inspection.