It was a nice hotel except for the neighborhood. There are many nightclubs and bars close by and so it’s hard to sleep at night due to the loud music. But the staff are ready to help with carrying your luggages.
Overall, my stay was positive. The location is very convenient, and the airport pickup experience was smooth—the driver was especially helpful.
Areas for improvement:
Check-in consistency: I noticed some inconsistency in how guests were treated during check-in, with foreign visitors receiving more attentive service than locals.
Food quality: The taste of some dishes, such as the nachos with cheese, could be improved.
The location and the property is all okay. But the only thing we needed the most is the hot water. As a traveller, from a long journey, you need to have a hot bath. Yun lang. Sana they will provide a hot and cold bath later on.
I really like this hotel and will always stay here when I visit Angeles City. This was our first visit back after the pandemic and we loved our stay.
Although there was an intermittent humming sound like a generator every few minutes all day and night I didn’t complain or request to move rooms. I sleep with earplugs in anyway. The upstairs bar is now closed which is quite sad and the restaurant no longer allows you to charge meals to the room.
The only thing I really didn’t like is that they allow smoking by the pool and at all seating areas outside. At one point there was even someone smoking while actually in the pool. They also allow people to watch videos and play stuff on loud speaker from their phones and iPads. For me, one of the best features of this hotel is the pool area but smoking and loud speaker’s really ruin the ambience. I hope management change this.
For me the hotel hasn’t changed much and is still best place to stay in Angeles City. Location is fantastic and I really like the pool and restaurant. The rooms are a great size, big comfy beds and the staff are really nice and friendly. I’ll definitely continue staying here when I visit and we really enjoyed our stay.
ผผู้เข้าพักI really like this hotel and will always stay here when I visit Angeles City. This was our first visit back after the pandemic and we loved our stay.
Although there was an intermittent humming sound like a generator every few minutes all day and night I didn’t complain or request to move rooms. I sleep with earplugs in anyway. The upstairs bar is now closed which is quite sad and the restaurant no longer allows you to charge meals to the room.
The only thing I really didn’t like is that they allow smoking by the pool and at all seating areas outside. At one point there was even someone smoking while actually in the pool. They also allow people to watch videos and play stuff on loud speaker from their phones and iPads. For me, one of the best features of this hotel is the pool area but smoking and loud speaker’s really ruin the ambience. I hope management change this.
For me the hotel hasn’t changed much and is still best place to stay in Angeles City. Location is fantastic and I really like the pool and restaurant. The rooms are a great size, big comfy beds and the staff are really nice and friendly. I’ll definitely continue staying here when I visit and we really enjoyed our stay.
GGregoryA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the ******. But even if you don’t gamble, you can still enjoy this place.
ผผู้ใช้ไม่ระบุชื่อAt first they gave us old room, which the smell of room was really off so I asked them if we can get the first room that we experienced 2 weeks ago, receptionist ask me to give additional 500php to upgrade our room and yes we’ve got the first room we experienced. We will keep on coming back as long as we will get the new rooms hehe
MMasa Vina PuguonThe kid's play area was under maintenance when we visited, yet it it one of the reasons why i have booked this place.
Kitchen staff were not very helpful specifically when we were ordering fod while waiting to check in.
Receptions were very helpful and friendly
KKim_PossibleOverall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people !
Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served…..
Overall, the facilities was fantastic!
AA.P.LWe had a wonderful and memorable stay at Hilton Clark! The customer service and attentiveness to our needs are unmatched.
Our stay was made extra special because of the ff staff:
1) Lucky - very considerate during our check in
2) Loisa - immediately took action when we reported a concern in our room
3) Parcon - very friendly and approachable
4) Roderic - very attentive to details! he surprised us with a birthday cake by the pool. The birthday girl was so touched. It really made her day extra special.
Indeed, a service we won’t forget. Big thanks, guys!!
Further, the breakfast buffet is superb! So many great and diverse choices. Our indoor dining order also arrived earlier than expected.
The amenities are all clean. We enjoyed our time in the pool! Even the life guard on duty is very friendly.
Will definitely visit again ❤️
ผผู้เข้าพักHi
Hotel staff were friendly and location was very close to city hot spots so it was convention from this point.
Unfortunately, from the point of sanitary it was unacceptable at all. The room receives 2 out of 10. Room was full of cockroaches running up and down. In room was full of small bugs and some flying insects similar to mosquitoes that bitten us all only 1 night stay.
In the app when we booked this hotel it clearly said there is a pool while pool were under repair, as receptionistclaimed. In this time of year a hotel without pool, in Angles city, is half price that we paid you.
All photos of hotel room seems fake. I guess either photos are fake or are for years ago when hotel were in good condition and had running pool. Now those photo never represent now May 2025 as we stayed there.
What I saw it was not pool under repair it was an abandoned pool that is totally neglected.
Please try to be more honest with customer.
Honesty is the most precious things that all business needs to create loyal lasting connection.
That place was horrible. Cockroaches were marching all the room. We were there 1 night only and you are asking how that place is when we left there. We did not take any photo but you can go and see their rooms.
Other than name of hotel all other things were not at a level to ba called hotel. Their photos I guess are for over 30 years ago.
Thanks