Clean and friendly hotel. Great service and good location. But if you want to get a taxi, better order it by Uber. Taxi charges extra if ordered by the front desk.
This place is superb. A hidden location wirh private gates, parking, beautiful rooms so spacious. Staff very friendly. I loved that thwy used Dove bodywash and shampoo. The pool is beautiful and a bar with drinks and buffet breakfast. I would 100% return to this hotel. My children loved it
10/10
Bbm998I stayed one night at the Hilton Garden Inn Silao Aeropuerto Bajio for a business trip and was overall very pleased with the experience. The standout feature for me was the extremely comfortable bed—perfect for getting a restful night's sleep before a busy day.
The free airport shuttle was another big plus. I called as soon as I landed, and the shuttle arrived within 10 minutes—fast, convenient, and stress-free.
While the stay was generally very good, I did notice the bathroom cleanliness could use a bit more attention, especially around the small details. The toilet was also clogged upon arrival, which was a minor inconvenience.
That said, the value for the price was excellent, and despite those small issues, I would definitely return for future business trips. With a bit more attention to bathroom maintenance, this would be a near-perfect stay.
ผผู้เข้าพักGood location, very friendly service staff ! but negative, the staff are very distrustful and keep running after you to ask you to pay, especially in the restaurant. like . Very unpleasant and a big change from last year. That's why we changed the hotel.
Gute Lage, sehr freundliche Mitarbeiter im Service aber negativ, die Mitarbeiter sind sehr Missttrauisch und rennen laufend hinter einem her, dass man bezahlen soll, besonders im REstaurant. wie . Sehr unangenehm und eine große Veränderung gegenüber dem letzten Jahr
ผผู้เข้าพักRoom had no bedroom slippers, coffee tea making services - none of the usual or basic amenities provided by hotels. The worst was the shower area. Water leaks out to outside area till the carpeted floor. The bathroom area was run down. No hot water at the water basin. No stopper found for Water basin/sink . The bathroom had a window pane opening out and not supported by a ventilator . Cold at night .
Eestefania castilloThis place is superb. A hidden location wirh private gates, parking, beautiful rooms so spacious. Staff very friendly. I loved that thwy used Dove bodywash and shampoo. The pool is beautiful and a bar with drinks and buffet breakfast. I would 100% return to this hotel. My children loved it
10/10
ผผู้เข้าพักI was very happy with this classic hacienda on the hill with great overview of the wide valley 😃 - the hotel has save private parking lots and quiet surrounding. The swimming pool was refreshing - you only have to walk a steep street or take a Uber/Taxi to reach to city center and back.
AAndreClean and friendly hotel. Great service and good location. But if you want to get a taxi, better order it by Uber. Taxi charges extra if ordered by the front desk.