The Savoy is a very nice place to stay. Not too far from the Medina, right next to a mall.
The staff were all lovely and nothing was too much for them to make sure you have a great stay.
We stayed at Movenpick last time we came but we both preferred here.
Breakfast was great with a huge selection of hot and cold food and drinks, fruits, etc.
Morocco is a beautiful country with beautiful people - it won’t be our last visit. We will be back!!
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
I am from Indonesia and i really love this place. Good hospitality, clean, good place, beautiful and akhhhh thank you so much. Hope that i will back again and stay in here
The overall service needs to be improved. The room needs to be checked before being handed over to guests. The reception/ breakfast area's air conditioning was continuous off. The quality of breakfast was just a tick in the box for free breakfast.
Everything is great in this riad. The food is great, and amenities are fantastic. The room is, of course, clean and cousy. One thing I don't like is that I found three cockroaches in my room. Please be careful if you don't like it.
Really nice hotel a 20 walk from the main sights of the city. The hotel room is small and the shower could have been built better to prevent flooding but the staff are nice and breakfast was tasty.
ผผู้เข้าพักWe didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.
ผผู้ใช้ไม่ระบุชื่อEverything is great in this riad. The food is great, and amenities are fantastic. The room is, of course, clean and cousy. One thing I don't like is that I found three cockroaches in my room. Please be careful if you don't like it.
ผผู้เข้าพักPlace is nice and clean, staff was also very helpful.
However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly.
Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”.
Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night.
Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.
ผผู้เข้าพักОчень симпатичный отель, просторный, чистый и уютный номер! Персонал приветливый, очень быстро меня заселили. А завтрак просто восторг, лучший из всех отелей в Марокко) Расположен в центре, рядом много ресторанов.
LLaurathewelshexplorerGreat hotel with a fantastic roof top pool. Room was cleaned to a very high standard and the staff were so wonderful
Amal was the best! She was so attentive and caring, we loved our stay - thank you ever so much, we will be back
ผผู้ใช้ไม่ระบุชื่อIt was good for the price. Great location in Gueliz, very close to the shopping centre etc and easy to get to the medina either via bus or walking.
There was a bit of an inconsistency with breakfast. It’s bought over to you on a tray rather being a buffet. You’re not asked what you would like, it’s more of a get what you’re given sort of thing. Several times people I heard people being offered a pancake or given bread etc on other tables and I wasn’t. However, the pastries were really nice.
I went to sit outside by the pool on one occasion while waiting for my airport transfer, there were a total of 3 sun loungers but lots of tables for people coming in to eat at restaurant. Some men came in and sat at the tables, ordered a drink and were smoking; it’s not a massive area so it’s all you could smell and breathe in. The pool area is mostly in the shade.
The staff were very friendly and I was allowed to check in early. As a solo traveller was given a twin room rather than a double which was shown on the pictures when I booked as a ‘single’ room. It was fine though.
The air-con works well, the beds are comfy and it was quiet. I LOVED Marrakech!