I really enjoyed this hotel. It is directly across the street from the Sacred Tooth Temple. In front of it is a beautiful lake. It's great for a walk. The hotel itself is very cool because of the antique charm. I have never seen anything like it. It is a unique experience if you're looking for obe.
Потрясающая вилла и очень гостеприимный хозяин. Очень чисто, уютно и красиво, хозяин помог заказать еду во время ливня и интересовался как наши дела после отъезда. Пришли утром и приготовили шикарный завтрак, пока мы спали. Появилось ощущение, что мы в гостях у Шри-Лпнкийских друзей :) В доме есть все необходимое, хотели бы остаться тут на срок подольше!
It has a colonial feel and is a bit dated. But the location is fantastic, practically in the middle of a forest. There are many monkeys and other animals roaming around.
Rooms are large. Food quality is on par for Sri Lanka. The staff are excellent, knowledgeable of attractions and helpfull arranging tours and taxis.
Everything about the stay here was perfect from start to finish. The hospitality of the staff at this resort is unmatched. They will go out of their way to make sure you have an enjoyable and comfortable stay
Pros:
-Great location, beautiful view of the river
-Wonderful dinner buffet
Cons:
-Check in took close to an hour as they couldn’t find my booking. Had to reach out to trip.com for help. That said trip customer service is excellent
-Rooms are quite old and had a musky smell
โรงแรมใกล้Nuwara Eliya City Center,นูวาราเอลิยา100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2025.04.15
We are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
KKuluniI booked a night for my mum's birthday and the staff have welcomed her wonderfully, wishing her a happy birthday and organising a birthday cake too. The room has been really clean and the location has been perfect for a relaxing get away.
ผผู้เข้าพักThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
AAleksei ZobovThe hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.
Minuses of the hotel:
Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
ผผู้เข้าพักThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
ผผู้เข้าพักWe are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
MMark RizzutoOur least popular hotel stay in Sri Lanka. We checked in for 4 nights and needed to ask for a room change the following day given the toilet smelt and slowly kept flooding the bathroom floor. That problem clearly pre-existed, but given most people only stay a night, It wasn't something that was high on the hotels priority list to address. The coaches come and go carrying 55-70 year old Europeans and Chinese, and they only stay a night. The level of service at this hotel wasn't a great experience, with reception needing management attention. There were exceptions (pool guy and luggage porter were both lovely).
The most frustrating thing about this hotel is that they should be rocking it. It's a great location, nice pool and a good setting, but that's where it stops. The rooms and restaurant are physically tired. Food was pretty average bordering poor despite being plentiful in choice. They had live music playing at night, which was so 'live' that it sent us to sleep early two nights in a row. Great idea, terrible execution, and that is pretty much how we would sum up the place.
It's no surprise that the hero promotional shot used by the hotel to market it's hotel is the photo of the view from the swimming póol to Lions Rock. Sadly, that's the only hero experience to be found at this hotel.
ผผู้เข้าพักIt has a colonial feel and is a bit dated. But the location is fantastic, practically in the middle of a forest. There are many monkeys and other animals roaming around.
Rooms are large. Food quality is on par for Sri Lanka. The staff are excellent, knowledgeable of attractions and helpfull arranging tours and taxis.
MMD JOBAYER HOSSAINMelheim Kandy Villas is a charming hillside retreat that blends comfort, nature, and warm hospitality beautifully. Nestled amidst lush greenery with sweeping views of the Kandy hills, it offers a peaceful escape from the bustle of the city while still being within a reasonable drive to key attractions.
The rooms are spacious, spotless, and thoughtfully designed, with large windows or balconies that let you soak in the serene surroundings. The beds are comfortable, and the overall ambiance feels homely yet refined. While the property is generally well-maintained, a few minor maintenance touches could make it even better.
One of the highlights is the service — the staff are genuinely friendly, attentive, and eager to make your stay memorable. The breakfast is hearty and flavorful, often featuring fresh local produce, and dining on the terrace with a view is a treat in itself