Facility is dated and needs serious refresh. Windows have mold and furniture needs cleaned.
Staff are mostly pleasant.
Restaurant is good. Especially breakfast.
Spa is very good (only got foot massage but impressed)
In total I could not recommend.
Beautiful cost property in a quiet setting. Really clean, well maintained pool, top tier food. It is a quaint little place where you can unwind. Staff is friendly, courteous and does their best to make your stay comfortable. Live music adds to the charm at dinner. 10-15 mins away from the beach. Had a great stay!
”Excellent experience at this hotel! The food was delicious, and the stay was comfortable. They offered a wide spread menu for breakfast, lunch, and dinner, which was great. The conference hall had good capacity and was well-suited for events. Overall, a great choice for both leisure and business stays. Highly recommend!”
Начну с лучшего: персонаж шикарный, начиная со входа и все с кем нам довелось взаимодействовать, вежливые, улыбчивые, искреннее настроены помочь и максимально удовлетворить все ваши адекватные потребности - это просто пушка, мегареспект. Приезжали всего на ночь с семьёй, это была вынужденная остановка, но к отелю это отношения не имеет, утром на завтраке нам приготовили лучший за все время омлет с молоком, потом мы спросили кашу, которой не было и какао, парнишка даже не знал что это такое, загуглил и нам все сделали! Территория красивая, дорога на пляж приятная, номера прекрасные! Песок на пляже мелкий, скрипучий как снег - просто рай!!
Ну и минусы которые требуют категорического внимания:
1. Пол в номере был ОЧЕНЬ грязным, мы приехали поздно вечером, уложили детей, приняли душ, ходили там по номеру, а утром посмотрели на свои ноги и офигели. Жена ради прикола взяла салфетку и провела по полу - лучше бы этого не видеть🤣
2. В бассейне очень чистая вода, сам бассейн с разной глубиной, очень комфортно - НО, в детской, более мелкой, зоне бассейна просто невозможно находиться, очень сильно тянет мочой из туалетов, прям воняет именно на уровне воды и метр выше. Если отплыть в противоположный конец, там все хорошо, проветривает.
3. Мы с проблемой не столкнулись, но мне кажется маловато лежаков на бассейне и пляже(8 шт), возможно пляжные лежаки больше актуальны для европейцев, тогда должно хватить.
Nice staycation in laxmi empire, it is near to madgaon railway station. got discount while booking through make my trip app, staff are behave well, the amenities include swimming pool is good, luxury room for fair rate, the breakfast provided by the hotel is nice, especially South Indian food, but the food ordered from the goa aroma hotel to the room is like overpriced. otherwise the stay and food is nice. overall get good experience from hotel laxmi empire
Beautiful hotel nestled away from a 10 min walk to a stunning beach. The room was clean, the staff were friendly and welcoming. A beautiful beach shack within a ten min walk. We would have stayed longer but the hotel were unable to offer us another balcony room. We will book in advance next time.
Мы жили в отеле 13 ночей и готовы дать конкретную полную обратную связь.
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Расположение
Чистый бассейн
Вежливый и добрый персонал
Оперативно отвечали в мессенджере отеля
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1.
В номере нет возможности нормально сушить вещи , только в другом здание на крыше есть сушилка
2. В номере вообще нет москитных сеток, было бы неплохо сделать полог из сетки над кроватью , чтоб полностью оправдать уровень отеля 4*
3. В ванной вентилятор дребезжит очень громко
4. Наш номер 112 был прям рядом с технической зоной ресторана и постоянно был шум от вентиляции
При прочих равных, если руководство отеля все же сделает москитные сетки на окна или сделают хотя бы пологи над кроватью, то я бы вернулась в отель.
ผผู้เข้าพักЗдравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.
AAimz13I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,
ผผู้เข้าพักNothing at fault at all. Room was great so as the hotel itself and the location. Food was amazing . Lots of options including pancakes waffles egg Benedict and many more, all freshly backed, cooked .
Will defo go back there again if ever we visit Goa.
Hotel staff were also friendly, smart, passionate and respectful. Great experience over all.
DDoufutravelsFor our India trip, it’ll be Little India Beach Cottages that’ll be our special haven! Goa is a beautiful stretch of India already, but this hotel has gone above and beyond to make it shine all the more! We’d originally booked a standard room, but we wanted something bigger so we asked at reception for some options. They jumped at the chance to help us, suggesting one of the larger spaces which had separate kitchen, living room and bedroom. It became our little home for three nights—and we loved it! That night, we tried to hotel bar and restaurant, and from then, we ate there daily. The food is divine and easily some of my favourite Indian food! As typical Brits, we loved the sweet and spicy potato! We also tried Cabo (coconut liquor) for the first time because of the wonderful recommendation from Sonu! Sonu made sure we were looked after whenever we wandered into the restaurant, hungry and in need of some delicious curry! He was so warm and really helpful with my dietary requirements! He’s such a sweetie!!
We also booked our excursions through the hotel. Kapil was not only our driver but also our tour guide! He’s super knowledgeable about Goa to an almost superhuman level! He was such a laugh on the trip and made sure we had the best time possible. He really taught us a lot about life in Goa and how the history shaped the people and life the there. He was also the one to drop us off at the airport so we got to leave on a high note!
Generally, all the staff were fantastic. We were sad to leave our haven by the end.
Thanks so much for our Goan experience!!
ผผู้เข้าพักPerfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
AAri1การเข้าพักของฉันที่โรงแรม Taj Cidade de Goa Horizon ในเมืองกัวเป็นประสบการณ์ที่ยอดเยี่ยมเกินความคาดหมายของฉันมาก ห้องพักที่ฉันได้รับนั้นไม่เพียงแต่สะดวกสบาย แต่ยังมีห้องน้ำที่กว้างขวางมากอีกด้วย ซึ่งช่วยเพิ่มความสะดวกสบายและความหรูหราให้กับการเข้าพักของฉัน สิ่งอำนวยความสะดวกของโรงแรมนั้นยอดเยี่ยมมาก โดยสระว่ายน้ำเป็นจุดเด่นที่สำคัญเป็นพิเศษเนื่องจากมีบรรยากาศที่น่าดึงดูดและอยู่ในสภาพที่บริสุทธิ์
ประสบการณ์การรับประทานอาหารที่โรงแรม Taj Cidade de Goa Horizon ก็ประทับใจไม่แพ้กัน อาหารเช้าที่มีให้เลือกมากมายทุกเช้าถือเป็นการเริ่มต้นวันใหม่ที่ยอดเยี่ยม ตอบสนองรสนิยมและความชอบที่หลากหลาย คุณภาพของอาหารที่เสิร์ฟในร้านอาหารนั้นยอดเยี่ยม โดยแต่ละจานนั้นสะท้อนถึงมาตรฐานการทำอาหารระดับสูงของโรงแรม
สิ่งที่เงียบสงบและน่าเพลิดเพลินที่สุดประการหนึ่งในช่วงการเข้าพักของฉันก็คือชายหาดส่วนตัวที่เงียบสงบซึ่งแขกของโรงแรมสามารถเข้าถึงได้ ชายหาดแห่งนี้มอบความเงียบสงบและการพักผ่อนอันเงียบสงบจากความวุ่นวายในชีวิตประจำวัน ช่วยให้ได้ใช้เวลาอย่างสงบและผ่อนคลายท่ามกลางความงามตามธรรมชาติของเมืองกัว
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ผผู้เข้าพักGot back from Planet Hollywood last week.
Location - this is a quite beach with beautiful small grain sand and clean. Many locals in the sea and clean. There are a couple of shacks each side on the hotel beach with beds and drinks and tables. Sunset is beautiful from here.
Hotel: On arrival we were greeted, luggage taken to our rooms. We had the luxury pool view room- good amount of space in the bedroom, lovely balcony over looking the pool, bathroom clean. Towels changed daily and cleaned well. If you want anything staff are more than happy to help.
Staff are extremely helpful - we had a couple of issues with the room, but turned out to be user errors. We had a maintenance chap in our room within minutes.
The food was absolutely divine - eastern and western palates catered for. Chef Veronus came to talk to us every day at breakfast, and also made us some dishes not on the menu - really delightful and exceedingly good!
The pool was very quite, but suited us.
April is wedding season and there were some weddings on during the day and evening, but this is in a separate part of the complex. We actually enjoyed watching elements from the side lines. The wedding decor was incredible.
We could not fault this hotel, we were taken care of so well!