GGreenAlThe location was close to the old city of Jerusalem, walking distance to the Jaffa Gate. The facility itself is beautiful inside and out. The pool is exceptional and the breakfast left nothing to be desired.
ผผู้เข้าพักIt’s a modern and very sleek beautiful hotel. The employees are nice and helpful. However, the spa and gym are out of the hotel. You need to cross a bridge over the Mamilla Mall to get there but entering back, you need to ring the intercoms. The spa is very good, they give 10% off to hotel guest and the prices are very good once you convert it to dollars. The breakfast is a big buffet and is included in the stay. Overall, I would give the hotel a 4.8 star rating. We had a beautiful view of the old city. The hotel is located in the center of Jerusalem so you can get to places easily.
ผผู้เข้าพักWe received a room with a air conditioner that didn’t work
The temperature was unbearable
The hotel offered to switch our room at 02:00 am
Needless to say it was a sleepless night.
The staff was friendly, but no one offered to compensate us.
Breakfast was good, so at least we had that.
We expected more from a 5 star hotel.
ผผู้เข้าพักOverall it was nice,
we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.