Convenient, simple no fuss accommodation.
Food was average in the restaurant but the service was very good and helpful.
Just a shame no alternative milks for breakfast except soya.
Room a little worn but had everything needed for the night.
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
The swimming pool was nice. The service was good. Dinner for 2 adults and 2 kids was around £50 (two courses) and the food was nice as well.
If you are IHG member, you can check out at 12 noon.
We stayed Friday night.The room was fine- very clean. Had a lovely meal in the Indian restaurant- the staff were very friendly and the food was great.
Nice cocktail in the Waterside afterwards.
Reception staff were helpful and polite- particularly the night staff.
Breakfast was plentiful- coffee machine was playing up.
Only complaint would be of other guests not waiting to be seated and complaining of lack of croissants!!!
We enjoyed our stay and would not hesitate to book again.
The room had alot including a fridge, iron, iron board, cooling fan, hair dryer. The spa had an ice room steam rooms saunas heated pool and a few other spa treats I've forgot lol really good stay the breakfast is a buffet continental plus English breakfast.
Overall wasnt a great stay, ill keep it short and sweet and list positives and negatives rather than go into detail
Positives - All staff friendly and helpful, nice location, if you can book a deluxe room so you get a first floor room with outside table and chairs and a view of the golf course. Treatment and spa faciltes were good though theres no jaqoozi. Comfy bed!
Negatives - Organisation, i had spa day and lunch, it wasnt explained about where lunch was or what was included i had to ask all the questions. I wasnt told the £15 limit for lunch so i went over and they then expected me to pay the difference but they agreed it was unfair. Room cleanliness, bathroom wasnt great, nail clippings on floor and 100’s of small hairs all around the bath after someones shave! Room was very warm and it wasnt even that hot outside, take a fan in hot weather! Food prices very high for what you get, nothing special! Took 30 mins to get my drink at dinner and 65 mins to get my burger and chips, apparantly staff were off sick and there was a new bar man who delayed drinks
I wouldnt go back for the price you have to pay and what you get
Onibury: Cottage. For shared use: swimming pool (seasonal availability: 15.Jun. - 15.Sep.). Tennis. Private: garden. Garden furniture. "The Park", 7-room house 180 m2. Object suitable for 12 adults. Living room. 1 room with 2 beds. 1 room with 2 beds. 1 room with 1 french bed. 1 room with 1 french bed. 1 room with 1 french bed. 1 room with 1 bed and 1 double bed. Kitchen (oven, dishwasher, toaster, kettle, microwave, freezer). 3 baths/WC, 3 showers/WC. Terrace. Barbecue. View of the garden. Facilities: washing machine, iron. Internet (WiFi, free). Parking (4 cars). Please note: non-smokers only.
Onibury: Cottage. For shared use: swimming pool (seasonal availability: 15.Jun. - 15.Sep.). Tennis. Private: garden. Garden furniture. "The Walton", 4-room house 180 m2. Object suitable for 8 adults. Living room with open-hearth fireplace. 1 room with 1 bed and 1 french bed. 1 room with 1 bed and 1 double bed. 1 room with 2 beds. Kitchen (oven, dishwasher, toaster, kettle, microwave, freezer). 3 showers/WC. Terrace. Barbecue. View of the garden. Facilities: washing machine, iron. Internet (WiFi, free). Parking (4 cars). Please note: non-smokers only.
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสระว่ายน้ำในชรอปเชียร์
รีวิวล่าสุดสำหรับโรงแรมในชรอปเชียร์
ดูทั้งหมด
8.1/10
ดีมาก
ผผู้เข้าพักConvenient, simple no fuss accommodation.
Food was average in the restaurant but the service was very good and helpful.
Just a shame no alternative milks for breakfast except soya.
Room a little worn but had everything needed for the night.
ผผู้เข้าพักWe stayed Friday night.The room was fine- very clean. Had a lovely meal in the Indian restaurant- the staff were very friendly and the food was great.
Nice cocktail in the Waterside afterwards.
Reception staff were helpful and polite- particularly the night staff.
Breakfast was plentiful- coffee machine was playing up.
Only complaint would be of other guests not waiting to be seated and complaining of lack of croissants!!!
We enjoyed our stay and would not hesitate to book again.
ผผู้ใช้ไม่ระบุชื่อThe room had alot including a fridge, iron, iron board, cooling fan, hair dryer. The spa had an ice room steam rooms saunas heated pool and a few other spa treats I've forgot lol really good stay the breakfast is a buffet continental plus English breakfast.
ผผู้เข้าพักThe swimming pool was nice. The service was good. Dinner for 2 adults and 2 kids was around £50 (two courses) and the food was nice as well.
If you are IHG member, you can check out at 12 noon.