Hotel is across the street from the Underground Station. It's very convenient to get to Heathrow airport by public transportation. The rooms are basic but felt modern. The area around the hotel feels safe. There's not a lot of food options and all restaurants nearby are closed by 10pm.
Lovely hotel, thought it was a good location for the o2 but not as quick to get to as hoped, I did not research that properly! All plugs bar one did not work in room, and could not get the tv to show any channels, but we weren’t there long enough to really care. We did have a nosy at the pool, top floor amazing views wish we had remembered to bring swim stuff! I would stay there again though if I can get another great deal like I did through trip app.
I recently stayed at the Radisson Heathrow and had a generally positive experience, though there were a few areas that could be improved.
One of the standout aspects of the hotel is its overall atmosphere. The lobby is modern, stylish, and creates a great first impression. I also appreciated the check-in technology, which made the arrival process smooth and efficient.
However, I did find the cleanliness of the room to be somewhat disappointing. It wasn’t to a level that caused major concern, but it also didn’t meet the expectations I would have for a four-star hotel. A bit more attention to detail in this area would make a noticeable difference.
I was also frustrated to find that the steam room, which had been advertised as an available facility, was not in use during my stay. There was no prior communication about this, which was disappointing as it was something I was looking forward to using.
Overall, the hotel has a lot of potential and offers a great first impression, but improvements in room cleanliness and better communication regarding unavailable amenities would significantly enhance the guest experience.
CCynthiaThe location is great at central london.
The facility is quite worn out especially the ventilation system. It’s quite suffocating that we cannot sleep for the whole night. The windows are locked, cannot be opened. Dust is found everywhere especially around the television where u must have a touch on.
ผผู้ใช้ไม่ระบุชื่อMy stay at this hotel had both positive and negative aspects.
Check-in and Check-out
The check-in process was not as smooth as I have experienced at other hotels, and it set a less-than-ideal tone at the start. On the other hand, check-out was seamless and efficient, with the option to complete it online adding extra convenience.
Room
The room itself was modern and came with a lovely view, which I appreciated. However, the bedding was a disappointment. The bedsheets carried a musky, sour smell and did not feel fresh, which is below the standard expected of a quality hotel. Unfortunately, the towels had a similar odor, which detracted from the otherwise clean bathroom. On a positive note, the shower was excellent and the bathroom overall was spotless.
Facilities
The first-floor bar area was clean, spacious, and inviting. I had hoped to enjoy the 25th-floor bar as advertised, but it was unexpectedly closed around 6 pm when I inquired, which was a letdown. The gym looked very well-equipped with an impressive view, although I did not use it during my stay.
Overall
The hotel has potential with its modern design, great views, and solid facilities. However, housekeeping standards around linens and clarity about facility availability need improvement to match the expectations of guests staying at this level.
KKimI do like the location although I did need my car or a taxi to go out. I really like being able to wander outside in the lovely grounds from ground floor room.
The lovely wild flower borders to entry's is very inspiring.
Even with a large wedding party it was very quiet at night. That was impressive as there were cars everywhere and still room for my little car.
I could have done with a shower cap as I was soaked in rain shower and normal shower combination. I can't quite see the point of that but if you have the knack of switching them both off I guess it's a thing nowaday.
MMyles ShillingfordI recently stayed at the Radisson Heathrow and had a generally positive experience, though there were a few areas that could be improved.
One of the standout aspects of the hotel is its overall atmosphere. The lobby is modern, stylish, and creates a great first impression. I also appreciated the check-in technology, which made the arrival process smooth and efficient.
However, I did find the cleanliness of the room to be somewhat disappointing. It wasn’t to a level that caused major concern, but it also didn’t meet the expectations I would have for a four-star hotel. A bit more attention to detail in this area would make a noticeable difference.
I was also frustrated to find that the steam room, which had been advertised as an available facility, was not in use during my stay. There was no prior communication about this, which was disappointing as it was something I was looking forward to using.
Overall, the hotel has a lot of potential and offers a great first impression, but improvements in room cleanliness and better communication regarding unavailable amenities would significantly enhance the guest experience.
ผผู้เข้าพักVery enjoyed my stay here, some of the hair from the last residents have stayed but overall good cleaning, great room and great service. There's a great spa and a small store for necessarities in the loby. Did not care for the treatment in the rooftop bar, it was presented in the website as part of the facilities accessed to the guests but actually you have to reserve a place few days before.