The staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad
I initially booked just one night at Settle Inn Mirage Boutique Hotel, but after experiencing the warm hospitality, comfort, and attention to detail, I happily extended my stay for the rest of my time in Egypt. The atmosphere is welcoming, the rooms are beautifully maintained, and the staff go above and beyond to make you feel at home. Truly a wonderful place to stay and highly recommended.
نفيدكم بأنه عند الوصول إلى مقر الإقامة تم طلب مبلغ إضافي بدعوى عدم إضافة عدد الأشخاص في الحجز، رغم أن الحجز تم لعائلة واحدة ولا يوجد أي مبرر لطلب حجز ثلاث غرف مستقلة.
كما نود الإشارة إلى أن التطبيق لم يطلب أثناء إتمام عملية الحجز إدخال عدد الأشخاص، ولم يظهر أي تنبيه أو خيار واضح بهذا الخصوص، وعليه فإننا لا نتحمل أي مسؤولية عن هذا الإجراء، ونأمل منكم معالجة الموضوع وفق ما ورد أعلاه.
فندق رائع إطلالة جميلة على النيل بانورما فيو
طاقم العمل مميز تعامل راقي واشكر الاستاذ معتز والاستاذ محمود والاستاذ مينا على حسن الاستقبال والتعامل الراقي وتسهيل إجراءات الدخول والخروج لهم كل التقدير
The hotel has an excellent location and it's clean and the rooms are nice The only problem with the hotel is the food. Sadly I got breakfast there all four nights. Of the four times I ate breakfast I got mildly sick twice. Once I had diarrhea pardon my calendar. The second time I threw up. They don't keep their breakfast at the right temperature. A lot of the hot stuff food when you put it on your plate is cold although they did bend over backwards to make me hot food. I like the bread and butter and jams the best I also like the fresh juices and the cappuccino is fine but a lot of food was cold and it turned my stomach sour. I like the stuff I like the location I like the vibe I would stay here again just not eat the breakfast.
ผผู้เข้าพักI loved my experience in the hotel, it has an Egyptian taste and touch.. I will diffidently would re-stay at this hotel.. for my next visit to Cairo.
ผผู้เข้าพักThe staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad
ผผู้เข้าพักThe hotel is new + clean + modern and super close to the airport. And we love the breakfast!
Small touches like a Xiaomi scale and ready-to-use adapters made it easy. And with our late check-in, they prepared the room perfectly — they did turndown service.
酒店很新~干净又现代,离机场超级近,早餐也很不错的。小米体重秤和装好的转换插头这些小细节很贴心。我们checkin很晚,但房间已经备好了夜床服务,谢谢~