The staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad
In general I recommend this place. It's well located, it's new, the rooms are really nice! The rooms are well equipped, big, confortable and clean.
I have to mention that the staff in general is nice, Zyad from reception and Mahmoud from the kitchen that serves the breakfast, for example, they are very gentle and kind. I'm thankful for their attention.
The only point to improve is the cleanliness of the pool.
I've been 5 days and they didn't clean the pool any day (maybe because it's not summer anymore and they think is not necessary?), so I didn't had the chance to try it unfortunately. That's a point to improve.
The hotel is old but the size of the room is big. However, the room service is not detail. They either forget to refill your water on one day and another day will forget to change your towel. They will forget one thing on everyday.
The hotel has an excellent location and it's clean and the rooms are nice The only problem with the hotel is the food. Sadly I got breakfast there all four nights. Of the four times I ate breakfast I got mildly sick twice. Once I had diarrhea pardon my calendar. The second time I threw up. They don't keep their breakfast at the right temperature. A lot of the hot stuff food when you put it on your plate is cold although they did bend over backwards to make me hot food. I like the bread and butter and jams the best I also like the fresh juices and the cappuccino is fine but a lot of food was cold and it turned my stomach sour. I like the stuff I like the location I like the vibe I would stay here again just not eat the breakfast.
EEug_XXThe hotel is very convenient. It’s our last night in Cairo. Nice trip.
We have excellent dinner at the Egyptian restaurant . Eman and her team did a great job. The pigeon rice and chicken liver are delicious.
I hope can travel Egypt again in the future. Cheers 🥂
ผผู้เข้าพักThe staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad
ผผู้เข้าพักThe hotel is new + clean + modern and super close to the airport. And we love the breakfast!
Small touches like a Xiaomi scale and ready-to-use adapters made it easy. And with our late check-in, they prepared the room perfectly — they did turndown service.
酒店很新~干净又现代,离机场超级近,早餐也很不错的。小米体重秤和装好的转换插头这些小细节很贴心。我们checkin很晚,但房间已经备好了夜床服务,谢谢~