Lovely family feel hotel. The staff are very welcoming and only too happy to help us. Great having the shuttle service to Canyon and back to hotel. The outdoor area is so nice to relax in after busy walking days.
Lovely views out to Canyon from swimming pool.
Room Cleanliness was ok, but has smoke smell upon entering and bathroom shower area has some molds. Amenities delivery were very prompt. Housekeeping attendant asked for laundry service but real intention was to make up the room even though already specified we will call when we ready. This was common practice which we knew everytime we travel, so pls stop asking this. Hotel in overall in the needs of renovation. Guest Relations lady no greetings everytime we seen her. Only nod and nod.
Service at breakfast was very prompt and attentive on first day but other day, they even struggle to clean our plates. Allison was trying very hard to keep up due to lack of service staff on shift. She delivered great service and genuine. Kitchen staff needs to be train on product knowledge. Asked for Egg Benedict which listed on egg menu but were given omelette, second chef came made me poach egg without hollandaise sauce on top. Ordered omelette but was not offered filling, so came plain. No basic standard orange juice for breakfast in buffet. No tea bags selection at beverage counter. Bread selection was good..
We left hotel for sightseeing at 530am saw securty guard was sleeping at inner lobby with sitting position overlooking the main entrance. When we talked louder near him he woke up a bit and continue with his slouching and closing eyes position.
Steam room air circulation and quality need to be improved due to smell not good.
Reception service was good, asked for Late check out and was given in instant without negotiation.
Location was only 5 mins walk from MixC and very easy access.
Since we’re taking the Yangzi Explorer to experience the Yangtze, we chose this hotel right across from the Sanxia Tourist Center meeting point. It has been open for over ten years but is very well maintained, so it doesn’t feel old at all. The breakfast selection is huge with many local specialties. Even the containers for the nuts feature clear CHU cultural patterns like those we saw in the museum, which is really impressive.
ผผู้เข้าพักWe had a really pleasant experience with the hotel especially some of the bellboys and front desk staff! :) Hotel staff were also very quick with our request of getting extra bottles of water and room slippers. The room had a good view and their place is really very spacious and clean.
Special shoutout to front desk staff Ryan, who went above and beyond to help us resolve and coordinate our many parcel deliveries. He even helped us to contact the drivers personally. Also to Yuki, who was really helpful with assisting our checkout smoothly. We are overall pleased with the service, location and cleanliness of Wuhan Marco Polo and will be sure to recommend to others!
HHKtravel26Room Cleanliness was ok, but has smoke smell upon entering and bathroom shower area has some molds. Amenities delivery were very prompt. Housekeeping attendant asked for laundry service but real intention was to make up the room even though already specified we will call when we ready. This was common practice which we knew everytime we travel, so pls stop asking this. Hotel in overall in the needs of renovation. Guest Relations lady no greetings everytime we seen her. Only nod and nod.
Service at breakfast was very prompt and attentive on first day but other day, they even struggle to clean our plates. Allison was trying very hard to keep up due to lack of service staff on shift. She delivered great service and genuine. Kitchen staff needs to be train on product knowledge. Asked for Egg Benedict which listed on egg menu but were given omelette, second chef came made me poach egg without hollandaise sauce on top. Ordered omelette but was not offered filling, so came plain. No basic standard orange juice for breakfast in buffet. No tea bags selection at beverage counter. Bread selection was good..
We left hotel for sightseeing at 530am saw securty guard was sleeping at inner lobby with sitting position overlooking the main entrance. When we talked louder near him he woke up a bit and continue with his slouching and closing eyes position.
Steam room air circulation and quality need to be improved due to smell not good.
Reception service was good, asked for Late check out and was given in instant without negotiation.
Location was only 5 mins walk from MixC and very easy access.
โรงแรมใน Yichang East Railway Station Commercial Circle, อี๋ชาง
ราคาต่อคืนเริ่มต้น:€ 69
9.8/10
สมบูรณ์แบบ
ผผู้เข้าพัก11/10 trip! This is a MUST book!
Everything from the hospitality (free snacks in room, pickup and drop offs to scenic sites, super friendly staff) to the quality of the room (very clean, bathtub views were amazing) has been impeccable! Blackout curtains and accurate temperature control allowed me to have the best sleep I’ve had in months
Easily the closest hotel to a 5-star in this region - easily better / on-par with many 5-star hotels that I’ve stayed at. Nothing else in this region comes close to nearly as beautiful or comfortable stay as this