The Sheraton Lanzhou Hotel located in Anning District is a popular choice and convenient for visitors to Lanzhou. The rooms are very comfortable with excellent service and delicious dining options that stood out to you during my stay. Will come back to the Sheraton Lanzhou Anning again next time when I visit Lanzhou.
We had a very pleasant stay at Hilton Lanzhou City Centre. Many thanks to front office staff, Debbie who attended to us warmly and responsively. The hotel's location was good and the check-in was very fast. Our high-floor room was clean and comfortable, the best is, choice of pillows is granted. We thoroughly enjoyed the sunrise view of the city from our window. A point to note, the room window can only be unlocked by staff for cooler air flow as the central heating system is in operation for the current winter season. We also loved the fragrant of the toiletries. Buffet breakfast spread was tasty and varied. We spent a relaxing time enjoying our breakfast slowly.
We had an overall pleasant stay in this hotel. Although it is a 5-10 minute walk away from the large shopping malls and the city center, it has many amenities nearby. I would like to commend the service crew in this hotel, all of them were nice, polite and displayed professionalism in their work, they took care of my needs well throughout my stay and I really appreciate it. The breakfast was excellent with a variety of choices including local delicacies and some Chinese street snacks. As a foreigner, I strongly recommend this hotel to whoever is visiting Zhangye, it would definitely enhance your stay.
KKeng TWe stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.
LLee YH65We had a very pleasant stay at Hilton Lanzhou City Centre. Many thanks to front office staff, Debbie who attended to us warmly and responsively. The hotel's location was good and the check-in was very fast. Our high-floor room was clean and comfortable, the best is, choice of pillows is granted. We thoroughly enjoyed the sunrise view of the city from our window. A point to note, the room window can only be unlocked by staff for cooler air flow as the central heating system is in operation for the current winter season. We also loved the fragrant of the toiletries. Buffet breakfast spread was tasty and varied. We spent a relaxing time enjoying our breakfast slowly.
올올리브늘보The hotel itself is clean, and some of the staff members are friendly. Prior to my arrival, I had shipped a package to the hotel and requested that they hold it for me; however, a different staff member claimed they had no knowledge of the shipment and returned it to the sender. This incident completely threw my schedule into disarray. On the day of my departure, I asked the front desk to hail a taxi for me, but the staff member replied that they didn't have any taxi numbers on hand and told me to go outside and flag one down on the street myself. The parking attendants were no different; they didn't lift a finger to assist. In most hotels, staff members typically go out to the street to hail a taxi for guests, so this level of service was deeply disappointing. I sincerely hope that the hotel will strive to improve not only its physical facilities but also the quality of its service.
ผผู้เข้าพักWe had an overall pleasant stay in this hotel. Although it is a 5-10 minute walk away from the large shopping malls and the city center, it has many amenities nearby. I would like to commend the service crew in this hotel, all of them were nice, polite and displayed professionalism in their work, they took care of my needs well throughout my stay and I really appreciate it. The breakfast was excellent with a variety of choices including local delicacies and some Chinese street snacks. As a foreigner, I strongly recommend this hotel to whoever is visiting Zhangye, it would definitely enhance your stay.